Pricing ranges from
    $4,700 – 7,300/month

    The Springs at Missoula

    3710 American Way, Missoula, MT, 59808
    4.1 · 31 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousStaff member
    3.0

    Lovely facility, but management concerns

    I chose this place for its beautiful, well-kept facility, spacious clean rooms, home-cooked meals, packed activities and many compassionate caregivers who often went above and beyond. That said, it's expensive and I experienced serious negatives - management favoritism, a manager yelling at me and denying time off after a loss, inconsistent and sometimes inconsiderate staff behavior, spotty training in care staff, and an alarming memory-care incident that felt like mistreatment. Overall: lovely, active community with excellent amenities, but families should be vigilant about staff practices and management.

    Pricing

    $4,700+/moStudioIndependent Living
    $5,800+/mo1 BedroomIndependent Living
    $7,300+/mo2 BedroomIndependent Living
    $5,300+/moStudioAssisted Living
    $6,400+/mo1 BedroomAssisted Living
    $7,000+/mo2 BedroomAssisted Living
    $7,200+/moSuiteMemory Care

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.10 · 31 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      3.7
    • Meals

      4.0
    • Amenities

      4.3
    • Value

      2.0

    Location

    Map showing location of The Springs at Missoula

    About The Springs at Missoula

    The Springs at Missoula sits at 3710 American Way in the Westside neighborhood and offers a variety of living options for seniors, people can find independent living, assisted living, and memory care services all in one place, and the building has a mountain lodge feeling that tries to make things comfortable and welcoming for everyone who lives there, folks say the community feels neighborly and lively, and the staff pay attention to both daily tasks and special needs, doing things like helping people move from bed to wheelchair, managing insulin for diabetes, and being available for emergencies around the clock so people feel cared for, and you'll see residents socializing in the common rooms or chatting with staff who're always around if someone needs help or just wants some company. The community has a mix of studio, one-bedroom, and two-bedroom apartments along with some rooms that can be shared or have different sizes, and some spots allow certain pets if that's important to someone, the apartments can have things like washers and dryers, air conditioning, patios, and even waterfront views, and you might find extras like a pool, a fitness center, hot tubs, barbecue space, and a cozy pub for neighbors to gather. The place tries to keep up with all kinds of social and wellness programs so there's usually something going on-art and stretching classes, Tai Chi, yoga, brain fitness games, Wii bowling, trivia, and even wine tastings now and then, and when people need specialized help, the Footsteps Memory Care® program steps in for those with Alzheimer's or cognitive needs, using a caring approach that puts people first. The Springs at Missoula also provides meal services with healthy food so people don't have to worry about cooking, and transportation is arranged if someone has an appointment or wants to go out. Staff help with medications, daily personal care, and all the usual things people need as they get older, like incontinence care and non-ambulatory support, and legal protections are in place for all residents no matter their background or identity. The grounds have outdoor spaces and even a nine-hole putting green where people can spend time with others. The community's focus is on dignity, comfort, and supporting each other as everyone's needs change, and the building feels more like a village than an institution, with newsletters, scheduled events, and teams who make sure people stay connected and involved. Floor plans and specific apartment details can be different, and there's staff to answer questions during office hours every day of the week.

    People often ask...

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