Windsor Rehabilitation and Healthcare Center

    1306 S King St, Windsor, NC, 27983
    3.9 · 54 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff but unsafe care

    I had a very mixed experience. I'm grateful for several compassionate staff (admissions directors, Ms. Lisa, therapists and some nurses) and the strong rehab, activities and improving new administration - they helped my loved one regain mobility and stay connected. But chronic understaffing, slow call-button response, poor hygiene (residents left soiled, bedsores, untreated infection), rude/unqualified staff at times, cleanliness lapses and limited phone access made parts of the stay unsafe and unacceptable. I appreciate the caring people there, but I can't recommend this facility until staffing, basic care, and communication are reliably fixed.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.87 · 54 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.7
    • Meals

      2.0
    • Amenities

      3.0
    • Value

      3.9

    Location

    Map showing location of Windsor Rehabilitation and Healthcare Center

    About Windsor Rehabilitation and Healthcare Center

    Windsor Rehabilitation and Healthcare Center sits on 6.7 acres of green land in Windsor, North Carolina, just quiet and spread out enough with its 28,342-square-foot building and 82 beds made for comfort and care, and it's the kind of place that does follow Fair Housing and Equal Opportunity guidelines without question. The center focuses on skilled nursing, rehabilitation, and both short-term and long-term care for people who need regular help, offering round-the-clock nursing care and daily support like bathing, dressing, eating, medication reminders, and managing different health needs, which is especially important for folks who sometimes need extra help. They're run by Brian Center Health & Rehabilitation/Windsor and are a proud member of YAD Healthcare, where they've pledged to meet high standards in nursing care and show real compassion day in and day out. The team works under the supervision of a physician and the administrator, Tracie Sweard, and they take care of people with different needs-including those who need subacute post-operative care or orthopedic rehabilitation to heal up after hospital stays, which can sometimes help people get back on their feet and maybe even stay out of the hospital longer. Their skilled nursing program includes trach care, where nurses check and clean tubes and keep careful watch over breathing, and they offer a full mix of services for medicine storage and delivery too. Residents get to take part in a variety of activities aimed at supporting their well-being, not just physically but emotionally too, and the facility has all the basics for a comfortable life-good beds, supportive surroundings, and staff who try to create a warm, welcoming environment. Windsor Rehabilitation and Healthcare Center is approved for Medicare and Medicaid, so people who need those programs can count on their facility meeting federal standards, and the place is really built around the idea of letting every resident live with as much independence and dignity as possible, even when they need help with daily tasks. No one can say for certain what day-to-day life will be like without seeing for themselves, but the facts point to a facility that focuses on compassionate, personalized care for seniors or anyone needing skilled nursing and rehabilitation in the Windsor area.

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