Chandler Hall Health Services

    99 Barclay St, Newtown, PA, 18940
    4.0 · 92 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Compassionate care, but organizational issues

    I'm grateful for the genuinely caring, skilled nursing, rehab and hospice teams-staff often went above and beyond, rooms were private and clean, and activities kept residents engaged. That said, organization and communication were inconsistent: long call-bell waits, occasional medication or administration lapses, dining/dietary errors, and a few rude or poorly trained CNAs. Parts of the building feel dated and maintenance/management issues showed up at times. Overall I'd recommend for strong clinical and end-of-life care, but go in prepared to advocate.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.01 · 92 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.1
    • Meals

      3.3
    • Amenities

      3.9
    • Value

      2.3

    Location

    Map showing location of Chandler Hall Health Services

    About Chandler Hall Health Services

    Chandler Hall Health Services sits at 99 Barclay St, Newtown, PA, and has served the Bucks County area since 1973 as a non-profit Quaker-based community, with a big 13-acre campus that holds up to 173 long-term residents plus all sorts of care for people at different stages of aging, and though they aren't taking new patients at the moment, they do offer independent living, assisted living, skilled nursing, memory care for Alzheimer's and dementia, short-term rehab, respite stays, and both hospice and palliative care right there on site. The place has private and semi-private rooms, and apartments or cottages in areas like Llenroc, so residents can bring belongings to decorate, which helps during the move. The skilled nursing facility has a team of RNs, LPNs, NPs, and CNAs who work with therapists, social workers, and a full-time Medical Director to make personalized care plans, while the Friends Nursing Home has Medicare/Medicaid certified beds. The hospice section has earned praise for its comfort, welcoming residents' pets, enforcing strict no-smoking policies indoors, and offering services from daily up to monthly stays. They specialize in recovery after strokes, balance problems, swallowing disorders, pain, and post-surgery care, and aim to help people get healthy and back home within 10 to 14 days whenever they can, providing therapy seven days a week with help from HealthPRO® Heritage to raise rehab success.

    The place makes daily life easy with three meals per day planned by an onsite Registered Dietician, a strong Life Enrichment calendar full of crafts, music, group games, spiritual activities, and pet visits. The buildings have a swimming pool, a salon, a barber shop, laundry facilities, common areas for events and social times, and even an auditorium for shows. They run devotional services and support groups too, try for high staff-to-patient ratios, and keep their short-term rehospitalization rates low. A full transportation service is available for appointments, errands, and outings, and the staff can help out in English, with some knowing other languages. Staff and volunteers-over 250 employees and more than 50 regular volunteers, plus others from the community-make sure residents get help with bathing, dressing, medication, and daily needs if they need it, and help is always there 24/7. Chandler Hall connects to emergency services and outside specialists in wound care, physiatry, cardiology, and more, with onsite diagnostic testing and behavioral health recovery support, as well as access to a big health library online for information on medications and medical tests. The hospice and palliative care teams work both on campus and in the broader Bucks County, Montgomery County, and northeastern Philadelphia regions.

    Community life includes social events, brunches, arts programs, and even access to tools like a symptom checker, so residents and their families can stay informed. The trained team focuses on helping people keep as much independence as they can, whether that means living in independent apartments or needing daily skilled nursing. Chandler Hall's approach involves tailored therapy and recovery, caregiver support, and help for families to understand their options-sometimes even helping folks who have just left incarceration get back on their feet. The mission stays the same: to offer a comfortable, secure setting while giving medical attention, personal care, and social opportunities for seniors in one spot, with plans put together by professionals who listen to what each person needs.

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