The Highlands at Wyomissing

    2000 Cambridge Ave, Reading, PA, 19610
    4.0 · 58 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Great grounds, food; staffing concerns

    I moved here for the beautiful, well-kept 113-acre grounds, lovely apartments/cottages, excellent dining and lots of amenities (pool, gym, classes, outings) plus full continuum of care and hospital affiliation. Staff are mostly kind and many residents seem happy, but I've seen chronic understaffing, slow responses, uneven memory-care, poor communication, and troubling management issues (mold complaints denied, wage/leadership problems); units can be small and expensive with extra fees. Overall great grounds, food, and services - but weigh the staffing and management concerns before committing.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.98 · 58 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      3.6
    • Meals

      4.1
    • Amenities

      4.1
    • Value

      2.5

    Location

    Map showing location of The Highlands at Wyomissing

    About The Highlands at Wyomissing

    The Highlands at Wyomissing sits on over 113 acres in Wyomissing, Pennsylvania, with tree-lined roads, walking paths, and beautifully kept gardens, which make walking or sitting outside pretty nice, especially if you enjoy looking at big trees and green spaces. Residents can pick from 248 apartments of different sizes, 40 villas or homes with two or three bedrooms, or unique living spaces like The Farmstead and The Vistas at Fox Hill, and you'll find some apartments have extra rooms like dens, large windows for sunlight, and even patios or balconies for outdoor enjoyment, while almost all have their own washer and dryer units, handy built-in cabinets, and kitchens with full appliances like a frost-free fridge and self-cleaning oven, plus you get wall-to-wall carpeting, extended cable television, and individually controlled heating and cooling. The Highlands is a nonprofit Life Care Community, being the only one in Berks County, and it runs as part of The Reading Hospital Health System, which means on-site health services are provided, nurses are around 12 to 16 hours a day with a doctor on call, there's a 24-hour help system, wheelchair accessible showers, and they can help with everything from medication, bathing, dressing, incontinence, and other daily needs, and there's even a nursing home on site with some beds available, as well as care for memory issues, skilled nursing, hospice, and respite. Folks who enjoy being active can use the fitness center, go swimming in the heated indoor pool, try the putting green, spend time in the arts studio or library, watch shows at the movie theater, or just stroll the walking trails, and for those who want company or a full calendar, there are trips to big cities, wellness classes, art programs, and both indoor and outdoor events that fill up the day. Meals and snacks made with nutritious ingredients are served, and you'll often see residents socializing, volunteering, and helping each other out, even mentoring local children and new neighbors, which keeps things lively. Residents bring their own cars or use the transportation service for errands and outings, and there's plenty of parking, as well as safe mail delivery, locked storage, and secure entry. Pets are welcome, and the staff is known for being friendly and helpful, with a podiatrist, dentist, and beauty and barber services available right on campus, and folks can choose from a range of independent living, assisted living, or memory care options depending on what's needed, since The Highlands is set up as a continuing care retirement community, offering support as health needs change. Contracts vary in price, but residents can pick options with different entrance and monthly fees, and even work with an interior designer for custom upgrades. The community allows both men and women and has services to fit different lifestyles, with a focus on safety, wellness, and independence, and there's always something happening to help residents stay engaged and active, whether in their home, out in the gardens, or with neighbors and staff.

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