Austin Wellness and Rehabilitation

    11406 Rustic Rock Dr, Austin, TX, 78750
    3.3 · 96 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Excellent therapy but poor nursing

    I had a mixed experience. Therapy/rehab, many therapists, aides and the administrator were outstanding - attentive, skilled, clean facility, pleasant courtyard, activities and good rehab outcomes. But nursing was repeatedly a serious concern: rude or neglectful caregivers, understaffing, slow call-response and meds, poor care coordination, safety/wound issues and reports of missing items. Tour first, and ask specifically about nursing staffing, med timing, infection/visitation rules and costs/Medicaid options before deciding.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.30 · 96 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.2
    • Meals

      2.5
    • Amenities

      2.6
    • Value

      3.5

    Location

    Map showing location of Austin Wellness and Rehabilitation

    About Austin Wellness and Rehabilitation

    Austin Wellness and Rehabilitation, located at 11406 Rustic Rock Dr in Austin, has 120 certified beds and offers care for people who need either short-term rehab or long-term skilled nursing support, so folks can recover from surgeries, injuries, or illnesses or live there if they have ongoing needs, and they've got a pretty big team of skilled nurses, therapists, and support staff working together to make sure every resident gets the care they require, and there's definitely an effort to make things feel welcoming and comfortable, with a secure, gated campus surrounded by nice landscaping. The staff speak English, and they put together individual care plans for each person, with treatments that include physical and occupational therapy along with care like IV therapy and tracheostomy management, and then there's 24-hour skilled nursing available, so someone's always around if help's needed day or night. They focus on safety, and during tough times like the COVID-19 pandemic, they've followed health rules, adapted activities for social distancing, provided online resources like guided meditation, and kept in close touch with health officials, plus they pay a lot of attention to infection prevention, though they have had four infection-related deficiencies and a total of fifty-three deficiencies listed in inspection reports, including some about not having a qualified infection preventionist or strong enough infection control plans. The place is run by Austin Wellness Operating LLC and owned by Coryell County Memorial Hospital Authority, with management taking over in January 2024 and an affiliation with Arrowhead Healthcare Partners. They train staff thoroughly in infection control, they're careful with supplies, and right now they're not accepting new patients, which is something to know upfront, but people can count on the facility's ongoing commitment to wellness, rehabilitation, and a home-like atmosphere, and they take both Medicare and Medicaid for payment options. The nurse staffing for residents is about 2.85 hours per resident each day, which shows how much hands-on care people get, and they update their service information each month to keep everything current, so families can feel informed about what's going on.

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