Westminster Canterbury Richmond

    1600 Westbrook Ave, Richmond, VA, 23227
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Top facilities, inconsistent frontline care

    I toured this hotel-like, pet-friendly community and loved the beautiful, well-kept grounds, spacious high-ceiling apartments with balconies, multiple dining options, theater, pool, gym, salon and nonstop activities - residents seemed to thrive. That said, I observed troubling inconsistencies: chronic understaffing, delayed call bells and hygiene lapses, some rude/unprofessional or disengaged caregivers, maintenance and safety problems (unfinished repairs, past room fires) and poor admin communication. Overall it's first-class in facilities and programming and many staff (Ms. Catrice among them) are genuinely caring, but the high cost and uneven frontline care make me hesitant to fully recommend.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.25 · 157 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.5
    • Meals

      4.3
    • Amenities

      4.4
    • Value

      2.1

    Location

    Map showing location of Westminster Canterbury Richmond

    About Westminster Canterbury Richmond

    Westminster Canterbury Richmond sits on a 60-acre landscaped campus and has served the greater Richmond community since 1975 with housing, financial aid, and a range of services for older adults, and because it's a continuing care retirement community, residents can move between residential living, assisted living, memory support, or health center care as their needs change. The campus has nearly 900 residents in options that include apartment homes, free-standing houses with garages, studios, and one-, two-, three-, and four-bedroom homes, and Avalon floor plans like the one-bedroom at 518 square feet with one bath or the two-bedroom at 800 square feet with two baths-each with generous storage, individual climate controls, walk-in showers, and kitchens with stainless steel appliances, plus all maintenance and landscaping are looked after for carefree living. Assisted living services are available 24 hours a day, and healthcare professionals help with dressing, bathing, and medication, while the dedicated Health Center offers further healthcare and hospice for those who need extra support. The community also provides memory support and home health services, making it easier for people with dementia or aging-related disabilities to live as independently as possible. Residents find a Vital Living Center focused on optimal health, a Dining service, programs for spiritual needs, a Theater and Arts program, and a Wellness program, with activities to help maintain independence and engage in vibrant community life.

    Westminster Canterbury Richmond is careful to welcome singles and couples without regard to race, religion, nationality, or ability, and puts focus on person-centered and quality care; it's part of the broader Virginia network and is accredited by the Continuing Care Accreditation Commission. It's recognized as a quality care provider, and it works closely with the Virginia Center for Assisted Living and other local partners, plus it has a healthcare administrator who oversees services and care options. Residents and their families can find resources on senior living, dementia care, and aging health information right on the facility's own webpage. There are programs for financial aid, group purchasing, and even a nursery or Child Development Center-a unique feature where classrooms support children's growth through art, play, and hands-on activities. Westminster Canterbury Richmond remains known for its award-winning services, focus on spiritual well-being, and commitment to helping older adults live as self-sufficiently as possible for as long as they're able.

    People often ask...

    Nearby Communities

    • Photo of The Barclay at Midlothian
      $4,000+3.9 (15)
      1 Bedroom
      independent, assisted living, memory care

      The Barclay at Midlothian

      11210 Robious Road, Richmond, VA, 23235
    • Exterior view of a large, multi-story senior living facility building at dusk with lights on inside. In the foreground, there is a landscaped area with a sign that reads 'Legend Personal Care Memory Care' and the number 425. The building has multiple windows and a sloped roof.
      $5,725 – $7,442+4.3 (30)
      Semi-private • 1 Bedroom • Studio
      assisted living, memory care

      Legend at Silver Creek

      425 Lambs Gap Rd, Mechanicsburg, PA, 17050
    • Exterior view of a senior living facility named Legend of Lititz showing the main entrance with a covered drop-off area, landscaped greenery, and a clear blue sky.
      $3,575 – $5,270+4.1 (130)
      1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      Legend of Lititz

      80 W Millport Rd, Lititz, PA, 17543
    • Exterior front view of a large three-story senior living facility building with beige siding and stone accents, a red roof, multiple windows, balconies, a driveway with a stop sign, landscaped greenery, and parked cars under a clear blue sky.
      $2,730 – $4,895+4.4 (139)
      Studio • 1 Bedroom • 2 Bedroom
      continuing care retirement community

      Merrill Gardens at West Chester

      1201 Ward Ave, West Chester, PA, 19380
    • Covered entrance to a brick building with glass double doors, two chairs on either side, potted plants, and greenery around the entrance.
      $2,214 – $3,800+4.4 (137)
      Semi-private • Studio • 1 Bedroom
      independent, assisted living, memory care

      Exton Senior Living

      600 N Pottstown Pike, Exton, PA, 19341
    • Exterior view of a single-story building with beige siding, white trim, and a red roof. The building features multiple windows and a small tower-like structure with a conical roof. The foreground includes a stone retaining wall, green shrubs, and trees partially framing the view.
      $3,925+4.0 (146)
      suite
      independent, assisted living, memory care

      Truewood by Merrill, Glen Riddle

      263 Glen Riddle Rd, Glen Riddle, PA, 19063
    © 2025 Mirador Living