Creekside Continuing Care Community

    400 Gilkey Rd, Burlington, WA, 98233
    4.1 · 88 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Caring staff but unreliable management

    I toured/moved my loved one and found friendly, attentive and loving frontline staff, excellent dining most days, a clean modern facility with nice common areas, lots of activities and a thoughtful memory-care program. However, chronic understaffing and turnover (sometimes no on-site RN), slow emergency/med responses, inconsistent meal availability/quality, maintenance issues, and unresponsive billing/management were real concerns. The atmosphere felt warm and residents seemed happy, but safety/communication and care reliability sometimes fell short. Overall I'm grateful for the caring staff but would recommend families monitor care, billing, and management responsiveness closely.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.09 · 88 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.7
    • Meals

      3.8
    • Amenities

      3.9
    • Value

      2.6

    Location

    Map showing location of Creekside Continuing Care Community

    About Creekside Continuing Care Community

    Creekside Continuing Care Community sits in Burlington, Washington, just tucked into Skagit Valley, and you can tell they want folks to feel right at home because there are many choices for how to live, whether you're after independent retirement living, need a bit of help with daily tasks, or want memory care that's built for people with Alzheimer's or dementia, and the place even allows couples to stay together as needs change, which some folks really appreciate as they get older. Cascade Living Group owns Creekside, and with 101 licensed beds they don't feel crowded, while Catherine Bowman, the executive director, keeps things organized and friendly. Creekside offers what they call a Continuing Care Retirement Community, or CCRC, so when health needs shift, you can stick around and still get the right kind of help, like independent living, assisted living, memory care, or even skilled nursing and hospice care, all under one roof so you don't have to move out if things change later on down the road. Staff stays pretty well-trained and approachable, and they focus on active, healthy aging with nurses available, doctors on call, home health services, and personalized assistance with things like bathing, dressing, and getting around, and for memory care, they've got a protected area, special programs, and activities to help keep minds active.

    Respite care gives caregivers a break, knowing someone's safe and looked after, and for those who just want a simpler life, the independent living side keeps things maintenance-free and full of social opportunities, and there's always some activity or meal going on in their community spaces. You'll find game lounges, a movie theater, a well-kept dining room, and even outdoor spots if you want to walk or sit in nature, plus regular devotional services both onsite and nearby. Pets can come along too, which makes a difference for some, and both cottages and apartments are wheelchair accessible, with showers and public areas designed for mobility. The no smoking policy covers both private rooms and public areas indoors.

    Amenities stretch to things like a beautician on site, high-speed Wi-Fi, and resident parking, and there's even complimentary transportation that takes folks to medical visits, shopping, or entertainment downtown. If someone needs a dentist, podiatrist, physical therapist, or speech therapy, those can be arranged onsite, and a nurse or doctor is always a call away. Photos of Creekside show a clean setting, bright exteriors, and well-lit community rooms for different activities or just relaxing. The facility stays licensed as a residential and assisted living community, and offers separate memory care and CCRC services, so people can plan their care with help from resources right there onsite. And while occupancy rates shift, Creekside keeps things running so residents have a secure, social, and well-supported place to age in comfort, all without needing to chase after extra services in the wider Skagit Valley unless they want to.

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