The Heritage

    2600 S Heritage Woods Dr, Appleton, WI, 54915
    4.0 · 46 reviews
    • Independent living
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Clean renovated resort-like community, cautious

    My parent lives here and I love the clean, renovated, homey apartments, beautiful grounds, many activities (hiking, library, bistro/coffee shop), shuttle and on-site medical care - multiple care levels give real peace of mind. Staff are often caring and professional, the place feels resort-like and welcoming. That said, dining quality and responsiveness can be inconsistent, some CNAs unprofessional, and restrictive visitation/COVID and assisted-living escalation policies (24-hour moves or costly CNR) were frustrating. Overall a lovely, active place - ask hard questions about dining, staffing and care-level rules before you commit.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.96 · 46 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.1
    • Meals

      3.1
    • Amenities

      4.1
    • Value

      3.4

    Location

    Map showing location of The Heritage

    About The Heritage

    The Heritage, found on a calm, wooded campus at Peabody Manor, is a senior living community where residents can choose from several care levels, such as independent living, assisted living, memory care, and nursing home services, making it a comfortable spot for many different needs all under one roof, and there's even Medicare-certified skilled nursing care for short or long-term recovery. Folks who live here find studio, single-room, or two-bedroom options, with some rooms set up like neighborhoods that share kitchens, dining rooms, and sun porches, plus open common areas with fireplaces, two enclosed courtyards, activity and game rooms, and gathering spaces for everyone to meet and enjoy. The staff, who are known for being joyful, helpful, and especially kind, support people with daily needs, such as bathing, dressing, grooming, toileting, medication help, diabetic management, and incontinence care, and those who need more support will have help with wound care, IV therapy, occupational therapy, rehabilitation, hospice, and pain management, so nobody's left feeling like a burden or alone in what they need, and there's always someone around with 24-hour care available.

    For meals, licensed dietitians plan menus, chefs use quality ingredients, and they prepare food to meet specific dietary needs, whether someone lives fully independently, in assisted living, or in memory care, and folks can enjoy meals in comfortable dining areas with others or in their own space if that feels better. There's a fitness center, therapy gym, chapel, and beauty salon on the grounds, while the shared kitchen and laundry rooms make daily life easy for those wanting less bother with chores, and safety is supported with handicap features, sprinkler systems, medication management, and personal care assistants for mobility and walking wheelchair help. The Heritage and Peabody Manor Community both offer laundry, dry cleaning, housekeeping, cable TV, Wi-Fi, maintenance, and transportation for doctor visits or personal outings, and the property has guest parking so family or friends can always visit.

    Devotional activities are held on-site in the chapel, giving spiritual comfort, and there are plenty of programs for social, mental, and physical engagement, like arts and crafts, games, educational classes, group meals, and community events. Seniors who want to enjoy their day without worrying about cooking or cleaning can pick independent living, while folks needing extra support have assisted living options; memory care is designed for those with Alzheimer's or dementia, including secure spaces and attentive staff, and nursing home services are for those requiring ongoing healthcare.

    In-home care, with trained aides providing companionship and help in seniors' own houses, is another service by The Heritage, and the community works with ThedaCare for high-level medical and rehab services and offers extra programs like Diabetic Support, Home Medical Equipment, and ThedaCare At Home, so care can adjust as residents' needs change. The sense of belonging grows with regular evening dinners, friendly conversations, a family-like feel, and a good mix of privacy and company, making The Heritage a solid choice for seniors who want support but also value freedom and friendships where people are understanding and staff enjoy caring for each other as much as for residents.

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