Park View at Box Hill

    20 Box Hill South Parkway, Abingdon, MD, 21009
    2.6 · 5 reviews
    • Independent living
    AnonymousCurrent/former resident
    3.0

    Nice apartment but poor management

    I like my bright, roomy apartment, the great location, friendly residents and activities - my mom is more active and it feels like good value (note: this is not assisted living). Management has been inconsistent and often unfriendly: billing/electric discrepancies, poor communication, strict lease exit rules, office doors closed and residents treated like a bother. Maintenance is hit-or-miss (elevator failed several times in two months), laundry needs a card, and common areas are currently dirty; upgrades and better energy efficiency would help. I'm hopeful a new director will improve things, but it's not perfect.

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    Amenities

    2.60 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      2.3
    • Meals

      2.6
    • Amenities

      2.0
    • Value

      3.0

    Location

    Map showing location of Park View at Box Hill

    About Park View at Box Hill

    Park View at Box Hill sits in Abingdon, Maryland, as a retirement home that offers both independent and assisted living, with a focus on providing a range of care and support to seniors. The community is managed by The Shelter Group and has 100 one-bedroom and two-bedroom units within a multifamily building, which was built in 1999 and covers about 59,962 square feet. Residents can get memory care services and help with daily needs like medication management, 24-hour supervision, non-ambulatory care, and a 24-hour call system for emergencies. The staff includes people who help with housekeeping, laundry and dry cleaning, meal preparation and restaurant-style dining options, with allergy-sensitive meals and diabetes diets, plus services by a professional chef. The rooms come with basic comforts like private bathrooms, kitchenettes, air conditioning, Wi-Fi, cable TV, and furnished spaces for easy settling in.

    For those who want to stay active or socialize, the community schedules daily activities, movie nights, music and arts programs, game and activity rooms, a business room, library, fitness room, and even a spa or sauna. There's move-in coordination, transportation, and parking, plus an emergency alert system to keep everyone safe. The grounds include outdoor common spaces and walking paths, and some areas are made specially for residents needing memory support. Park View at Box Hill provides a secure environment with special safety features and has spaces designed for comfort and ease, letting residents find what suits them best, whether it's independent living or extra care. Property reports are available, showing details about things like amenities, utilities, site features, occupancy, and rental history, for those interested in the practical side of things. This retirement community aims to support older adults with different care needs in a setting that feels both secure and comfortable.

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