The Heights at Columbia Knoll

    8320 Northeast Sandy Blvd, Portland, OR, 97220
    2.6 · 39 reviews
    • Independent living
    AnonymousCurrent/former resident
    1.0

    Regret moving in; terrible management

    I applied and the process was exhausting - staff were untrained, unresponsive and often arrogant (the Compliance Manager was worst). I moved into a small, pleasant apartment on a beautiful campus with convenient transit and airport access, but that's where the positives end. Management constantly changes rules, loses rent checks, issues eviction threats, and treats residents poorly; turnover is high and complaints are ignored. The Life Enrichment meals are awful, portions skimpy, and there are reports of bedbugs, filthy carpets, broken elevators, dirty windows and shrinking services. Activities are minimal since the director left, parking is inadequate, and the hill/nearby neighborhood make walking unsafe. Friendly residents and nice grounds can't make up for the incompetence - I regret moving in and would look elsewhere.

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    Amenities

    2.62 · 39 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.3
    • Staff

      1.8
    • Meals

      1.5
    • Amenities

      2.7
    • Value

      2.5

    Location

    Map showing location of The Heights at Columbia Knoll

    About The Heights at Columbia Knoll

    The Heights at Columbia Knoll sits on 9 acres of land in Portland, OR, and offers senior apartments for people aged 62 and older, and you'll find friendly staff who help residents feel welcome and supported, while the community keeps a pet-friendly indoor environment that doesn't allow indoor smoking. There's a choice of one- and two-bedroom apartments, and the grounds let residents take outdoor strolls or spend time in the community green room for their gardening projects, which is nice if someone likes plants. Residents can age in place here, meaning they don't have to move when care needs change, and onsite nurses and homecare services can help with needs like medication management, hospice, and respite care. The community provides meals planned and prepared by chefs, housekeeping, scheduled activities, transportation, and a resident portal for up-to-date information. There's a selection of indoor and outdoor common areas, including spots for gatherings and organized events, and the apartments are close to the Alberta Arts District as well as Portland neighborhoods like Hollywood, Rose City, and Parkrose, so it's easy to get to stores, health care, and parks nearby. The Heights at Columbia Knoll focuses on sustainable senior housing, has a resident parking area, and supports independent living, with leasing specialists who answer questions or show the apartments. While helpful and kind staff are recognized as a highlight, no more detailed information is available at this time.

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