Holiday Windlands East

    200 East Webster Street., Madison, TN, 37115
    3.9 · 33 reviews
    • Independent living
    AnonymousLoved one of resident
    4.0

    Friendly staff, amenities, but pricey

    I toured and moved my relative here and overall I liked the friendly, responsive staff, very clean facility, excellent housekeeping, and roomy one-bedroom apartments with kitchen options. The community has lots of amenities - bingo, arts & crafts, movie/theater, library, chapel, regular outings and a van for shopping - though activities were sometimes limited by COVID. The dining room is pleasant and meals are included, but food quality and portion size were inconsistent (worse when delivered), and meal flexibility is limited. Downsides: it's pricey, some units are tiny, it's an eleven-floor high-rise with occasional strong smoke smell in common areas/elevators and elevator problems, and I'd double-check any lower-floor cleanliness issues. In short, great staff and many services if you can afford it, but inspect the unit, dining, and smoke/elevator situation first.

    Pricing

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    Amenities

    3.91 · 33 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.2
    • Meals

      3.6
    • Amenities

      3.8
    • Value

      3.0

    Location

    Map showing location of Holiday Windlands East

    About Holiday Windlands East

    Holiday Windlands East, now closed, used to sit near Nashville as a retirement home community for adults 55 and older, where folks could choose between independent living, assisted living, memory care, nursing and rehab, and even adult day care services, plus options for home care, and the building had several stories with apartments that came as studios, one-bedrooms, two-bedrooms, suites, and some companion and semi-private rooms, and you'd see balconies outside, mature landscaping all around, and nice big windows in the common spaces bringing in the light, while the dining room always looked nice with big, round tables, chandeliers, plenty of artwork, and patterned carpets, and there'd be comfortable lounges, a cozy library with a fireplace and shelves full of books, and game tables sitting out in the lounges, and for people who never cooked much, there were three chef-prepared meals every day in a dining area that felt both open and friendly, with wooden chairs and a hutch along the wall, and if you lived there you'd get weekly housekeeping, linen service, and could bring pets along, and there's resident parking, guest parking, secure grounds, and plenty of outdoor paths for walking or just sitting out on a patio, and every apartment had layouts with either a kitchenette or even a full-size kitchen, and depending on where you were, some had private patios or more storage than others, and most places were wired for cable and made for easy access if you used a wheelchair, and folks liked having all the activities calendar packed with programs, trips out shopping, visiting restaurants, going to services, and you'd see devotional gatherings right inside too, plus if you needed a haircut or wanted to just sit for a bit, there's on-site beauty and barber services, and folks often appreciated that the place was pet-friendly so you didn't have to leave anybody behind, and sometimes there were overnight guests or you could invite someone for a meal, and staff could help arrange VA benefits assistance, plus home care agencies could come in if extra help was needed since official healthcare wasn't provided on-site, and it was a part of the Holiday Retirement family, with a simple approach to living for people wanting choice and a bit of comfort in later years, all put together in one building that welcomed folks until its doors closed.

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