Serenity Apartments at Hickory Hill

    2990 Hickory Hill Ext, Memphis, TN, 38115
    4.3 · 12 reviews
    • Independent living
    AnonymousCurrent/former resident
    4.0

    Friendly staff, but safety issues

    I like the friendly, professional staff, clean/beautiful, homey apartments, and helpful services (transportation, cleaning, meals) - I'm generally satisfied and would recommend. However, ongoing renovations delayed move-in readiness, cable wasn't set up, activities are limited, and I've noticed nighttime security concerns (rowdy non-senior tenants, lobby soiling, little monitoring or corporate support). Overall it's a lovely place with caring staff, but safety, staffing, and renovation issues need improvement.

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    Amenities

    4.25 · 12 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      4.0
    • Meals

      4.3
    • Amenities

      3.0
    • Value

      4.3

    Location

    Map showing location of Serenity Apartments at Hickory Hill

    About Serenity Apartments at Hickory Hill

    Serenity Apartments at Hickory Hill sits in the Evergreen Vollintine Historic District of Memphis, close to parks like Overton Park, Shelby Farms Park, and the Green Line walking trail, and you'll find it about 3.4 miles from Germantown, surrounded by stores like Walgreens and CVS, and not too far from hospitals and doctor offices, which means all the basics are pretty handy. This place has a strong sense of community and puts focus on helping seniors stay independent while also offering support if needed, and the Hickory Hill community uses its own names for things like the Serenity Apartments and sorts out living spaces ranging from studios to larger suites, all meant to make life easier for people aged 55 and up. Residents can live in senior apartments that have features like air-conditioning, cable or satellite TV, full kitchens, bath tubs, wheelchair showers, and Wi-Fi, and they've set up the rooms to be wheelchair accessible, which helps anyone who needs mobility support, plus the grounds have ramps, elevators, and safe parking.

    Serenity Apartments at Hickory Hill offers several types of care-there's independent living for folks who want privacy but appreciate having staff nearby, assisted living that helps with bathing, dressing, meals, and medication, skilled nursing for around-the-clock care, memory care in secure places for people with Alzheimer's or dementia, and even home care and adult day care programs, so there's a range depending on what seniors need as they age or if their health changes. The staff stays present and attentive, making sure safety and comfort stay the main focus, and they offer things like rehab and wound care, plus the pharmacy and hospitals are near if there's any urgent medical need.

    Community rooms, indoor common spaces, and outdoor areas give people places to gather, play games, or just sit and chat, and they run on-site activities and fitness programs plus holiday parties, devotional gatherings, and there are beautician services in the building too. The apartments welcome cats and dogs up to 15 pounds, which means people can bring their pets, and on top of that, gated access and maintained grounds add a layer of safety and serenity. There's a neighborhood exploration feature where residents can get info on weather, local crime, hospitals, parks, and area services, which helps people stay aware of what's going on around them. Public transit stops are close by, and there's parking for cars, so moving around Memphis or visiting family and friends isn't hard.

    Serenity Apartments at Hickory Hill keeps everything pretty simple-residents live in clean, easy-to-navigate spaces with staff ready to help when needed, and it's a place to meet people, join in activities, and stay as healthy as possible while still having privacy. The facility holds a community rating of 8.3 out of 10 and stands as the 17th highest-rated senior living community out of 52 in Memphis, which gives you an idea of how others view it without making it sound perfect. Videos of some care options are also available for those who want a closer look at how things work before making a move.

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