Overlook at Plum Creek

    4850 Cromwell Dr, Kyle, TX, 78640
    3.3 · 7 reviews
    • Independent living
    AnonymousLoved one of resident
    3.0

    Beautiful facility but poor administration

    I placed my mother here and came away mixed. The grounds, units and common areas are beautiful, clean and well-maintained, caregivers are genuinely caring (Mom raves about hers) and there are lots of activities when offered. But office staff were rude and often deceitful, phone/office responsiveness and customer service were poor, turnover is high, and maintenance/administration felt inconsistent. It's expensive with initial incentives then price hikes-poor value in my experience-so we ultimately moved her closer to family.

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    Amenities

    3.29 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      2.7
    • Meals

      3.3
    • Amenities

      3.3
    • Value

      2.8

    Location

    Map showing location of Overlook at Plum Creek

    About Overlook at Plum Creek

    Overlook at Plum Creek offers senior living with a variety of apartment layouts, ranging from one to three bedrooms and different numbers of bathrooms, so some residents can find the right fit for their needs, and these apartments come with features like vaulted or high ceilings, walk-in showers, built-in desks, and laundry units right inside, along with things like walk-in closets and mini blinds to make life easier. The community welcomes small pets, letting tenants have up to two as long as each weighs under 25 pounds, though there's a $500 deposit, and some folks choose pet-friendly cottages for a bit more space and privacy. Residents have access to a fitness center, resort-style pool, business center, extra storage, a community theatre room, and covered parking, while the drive-in access gates and video surveillance add a level of security, and staff on-site manage the property and help keep everyone active, healthy, and engaged. Overlook at Plum Creek offers independent living, assisted living, and memory care, and staff can help with daily activities like bathing, dressing, and medication if needed, focusing on personal care during assessments, and aiming for a friendly and supportive environment, especially helpful for those with memory issues. The community holds plenty of educational and social activities, making it easier for residents to stay engaged with others through games, events, classes, or outings, and nutritious meals are planned and cooked by chefs for the residents. Overlook at Plum Creek also tries to make things convenient with laundry connections in apartments, cable and water included, and each unit has tenant-paid electricity, meaning residents handle some of the utilities themselves, and the apartments include features built especially for accessibility and safety. Staff working here aim to be helpful and kind, focusing on keeping residents as independent as possible, and they try to create a warm, welcoming setting where seniors can live more comfortably each day, and residents can connect with others while still having their own space. Access to some features does require a login since it's all a part of Meta's platform, but no other details were provided in the source text.

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