Everleigh Short Pump

    12651 Three Chopt Road, Henrico, VA, 23233
    3.9 · 10 reviews
    • Independent living
    AnonymousCurrent/former resident
    4.0

    Modern facility staffing and safety

    I toured/lived here and loved the brand-new, spotless, modern building - great location near shopping, heated pool, gym, theater, crafts room, spacious apartments with full kitchens and in-unit washer/dryer. Staff and the tour guide were friendly, helpful and responsive, and the community feels home-like with lots of activities and ample parking. Downsides: short-staffing/turnover and communication gaps, no dining hall or front desk/intercom for 24/7 contact, limited two-bed units, and some safety concerns (garage break-ins) that management seemed dismissive about. Also saw rude and even racist tenant behavior; overall a top-notch facility if those issues and occasional higher pricing don't deter you.

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    Amenities

    3.90 · 10 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      3.9
    • Meals

      1.0
    • Amenities

      4.5
    • Value

      4.0

    Location

    Map showing location of Everleigh Short Pump

    About Everleigh Short Pump

    Everleigh Short Pump sits in Henrico, Virginia, offering senior apartments for people aged 55 and up, right near Richmond and close to shops and restaurants, and the place has a down-home charm mixed with modern style, so you'll find things like hardwood floors, walk-in closets, big windows for lots of light, and kitchens with granite countertops and stainless steel appliances, and each apartment might have its own private patio or balcony, plus community-wide Wi-Fi if you want it. The community offers a wide choice of floor plans, from one to three bedrooms, and options include condos, townhomes, luxury apartments, and even single-family homes, so there's a fit for different people and households, and the apartments have full-size washers and dryers, large refrigerators, built-in microwaves, dishwashers, and ovens, while the bathrooms show off walk-in tiled showers and spa benches to help with easy movement.

    You'll find heating and cooling with individual thermostats, ceiling fans in the bedrooms, and plenty of storage in walk-in closets, and they're mindful of comfort, putting in wood-style plank flooring, designer lights, and letting in sunlight with large windows, and there's also extra space for storing things if you need it. Safety and convenience are important here; Everleigh's got controlled access with key fobs, elevator service, private mail lockers for deliveries, on-site maintenance, and even a concierge and trash pickup, which helps take the stress off daily chores, and you get parking options, though details about covered or reserved spots aren't always clear.

    Everleigh Short Pump has many spaces for gathering and relaxing, like a TV lounge, a game room, a movie theater called the Reel Room, a dedicated yoga studio, a wine room, and big areas for arts, crafts, and reading, plus a library and a demonstration kitchen for group events or learning, and the club house and the state-of-the-art fitness center, plus a big exercise room and a heated swimming pool with a hot tub and spa, let people stay active, whether you like walking paths, sun decks, or just want to sit by the courtyard or firepit. You'll find lots of planned social activities, organized outings, live music, wine tastings, and educational speakers, plus fun things like bingo or crafting, and the staff here seem to be friendly, welcoming, and enthusiastic about helping residents enjoy their time.

    This is a pet-friendly place, welcoming cats and dogs, and helps people feel comfortable bringing their animals. Legal protections are in place for LGBTQ residents, along with protections for people paying rent in different ways, so everyone can feel secure about where they live. The property's managed by Greystar, and you can check a website for up-to-date guidelines and operating hours, and there's always a steady set of services and programs offered for memory care, especially for people with Alzheimer's or dementia, where staff are specially trained to provide care, safety, and help with daily life, and they create personal care plans to support those needs. Everleigh Short Pump offers maintenance-free living and encourages everyone to connect, enjoy their independence, and make full use of all the activities and amenities around, whether swimming, reading, relaxing with friends in the lounge, or taking part in community trips and events.

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