Mirador estimate
    $3,500/month

    Ventura Grand Chateau

    5430 Telegraph Road, Ventura, CA 93003, USA
    4.2 · 5 reviews
    • Memory care
    For pricing and availability(510) 508-4507

    Pricing

    $3,500+/moSuiteMemory Care

    Amenities

    Healthcare services

    • Medication management
    • Activities of daily living assistance
    • Assistance with transfers
    • Assistance with dressing
    • Mental wellness program
    • Assistance with bathing

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Meal preparation and service
    • Diabetes diet
    • Special dietary restrictions
    • Restaurant-style dining

    Room

    • Cable
    • Telephone
    • Housekeeping and linen services
    • Kitchenettes
    • Fully furnished
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Common areas

    • Dining room
    • Outdoor space
    • Garden
    • Small library
    • Beauty salon

    Community services

    • Move-in coordination

    Activities

    • Scheduled daily activities
    • Community-sponsored activities
    • Resident-run activities

    4.20 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.2
    • Meals

      4.0
    • Building

      4.4
    • Value

      4.0

    Location

    Map showing location of Ventura Grand Chateau

    About Ventura Grand Chateau

    Ventura Grand Chateau is a senior living community located in Ventura, California, offering both assisted living and memory care services. Designed with a focus on the unique needs of older adults, the community blends thoughtful care with a comfortable and engaging environment. Residents have access to both studio and semi-private accommodations, allowing them to choose the living arrangement that best meets their preferences and needs. The team at Ventura Grand Chateau takes pride in providing nutritious meals crafted by experienced chefs and meal planners, ensuring each dish delivers the right balance of vitamins and minerals while also being enjoyable to eat.

    Life at Ventura Grand Chateau is enriched by a diverse array of activities, carefully planned to engage residents socially, physically, mentally, and emotionally. The community strives to go above and beyond in offering programming that encourages residents to remain active and connected, ensuring opportunities for enjoyment, learning, and engagement each day. Residents in both assisted living and memory care benefit from supportive services tailored to their individual requirements, with staff offering assistance for daily living activities alongside specialized support for those experiencing memory-related challenges.

    Ventura Grand Chateau also creates a welcoming and friendly atmosphere, fostering a culture of kindness and helpfulness among staff and residents. The environment is designed to be inviting for visitors and comfortable for those who call it home. Attention is paid to details such as inviting outdoor common areas and well-maintained shared spaces, making it easy for residents to relax or socialize as they wish.

    With its strong focus on dining, engaging activities, and compassionate care, Ventura Grand Chateau presents a well-rounded option for seniors seeking support in assisted living or memory care. The community prioritizes the well-being, happiness, and dignity of each resident, ensuring a high quality of life within a supportive and friendly setting.

    People often ask...

    State of California Inspection Reports

    30

    Inspections

    18

    Type A Citations

    28

    Type B Citations

    6

    Years of reports

    11 Jul 2024
    Confirmed inappropriate behavior by staff toward residents, resulting in substantiated allegations of physical abuse and lack of dignity in care.
    • § 87411(d)(3)
    • § 87468.1(a)(3)
    • § 87608
    11 Jul 2024
    Confirmed that staff mistreated residents during activities and lacked respect towards residents.
    • § 87468.1
    11 Jul 2024
    Confirmed a resident left the facility unassisted, prompting a review of their placement.
    22 Feb 2024
    "Staff provided inadequate care resulting in a resident falling and sustaining injuries, while allegations of delayed medical attention and lack of scabies treatment were unsubstantiated."
    • § 87468.1(a)(2)
    • § 87464(f)(1)
    22 Feb 2024
    Confirmed deficiency in reporting an incident after a resident fell in the dining room, resulting in injuries.
    • § 87211(a)(1)
    12 Feb 2024
    Confirmed outbreak of contagious rash among residents and staff, with allegations of staff not addressing the issue substantiated. Residents were diagnosed with suspected scabies, but incident reports were not submitted as required by regulations.
    • § 87211(a)(2)
    26 Jan 2024
    Investigated the allegation that staff did not ensure a resident's personal hygiene needs were met. Insufficient evidence found to substantiate claims, as reports indicated resident often refused assistance with hygiene.
    26 Jan 2024
    Identified deficiencies in the handling of resident shower refusals by staff members.
    • § 87468.1(a)(16)
    • § 87506(a)
    21 Dec 2023
    Identified deficiencies in the facility related to staff training, missing knobs in resident bedrooms, and high water temperatures in bathrooms. Residents did not raise any concerns during interviews.
    • § 87303(a)
    • § 1569.625(b)(2)
    • § 87303(e)(2)
    23 Aug 2023
    Found deficiencies during the visit included inaccessible staff rooms, lack of supervision resulting in resident access to medications and cleaning supplies, and incomplete documentation for a resident with dementia.
    • § 87468.1(a)(6)
    • § 87755(a)
    • § 87705(c)(5)
    • § 87309(a)
    20 Jan 2023
    Identified deficiencies in reporting and responding to a physical assault incident at the facility.
    • § 87211(c)
    20 Jan 2023
    Confirmed physical altercation resulting in bruising of a resident by a staff member. An administrative penalty was issued.
    • § 87468.2(a)(4)
    29 Dec 2022
    Confirmed deficiencies related to incident reporting and record accessibility after investigating complaints of inappropriate conduct and abuse, with specific issues in submitting incident reports and providing timely access to staff files.
    • § 87211(a)(1)
    • § 87412(f)
    29 Dec 2022
    Investigated staff member accused of inappropriate behavior towards resident, but allegations could not be proven. Staff were also accused of neglecting resident's daily care, but those allegations were also unsubstantiated.
    29 Dec 2022
    Confirmed unsanitary conditions in living spaces and inadequate cleaning practices, but determined no evidence of staff negligence in maintaining a scabies-free environment.
    • § 87303(a)
    29 Dec 2022
    Confirmed allegations of staff hitting and speaking inappropriately to residents.
    • § 87468.1(a)(3)
    • § 87468.1(a)(1)
    18 Oct 2022
    Conducted an inspection of an assisted living facility, identifying areas for improvement related to infection control, visitor screening, hand hygiene, safety equipment, and room maintenance.
    06 Sept 2022
    Identified deficiencies in the facility during a visit, including a broken air conditioning system.
    • § 87211
    06 Sept 2022
    Confirmed broken air conditioning and broken glass door, and deemed allegation of facility disrepair and uncomfortable environment for residents as substantiated.
    • § 87303(a)
    • § 87303(b)(2)
    12 Apr 2022
    Investigated allegation of physical abuse of a resident by staff. No evidence found to support the allegation.
    12 Apr 2022
    Investigated a complaint regarding an unreported incident involving emergency services, confirmed regulatory deficiencies, and conducted an exit interview with staff.
    • § 87211
    07 Dec 2021
    Confirmed deficiencies in infection control practices and physical plant areas during a recent visit by the California Department of Social Services.
    • § 87303(e)(2)
    08 Jun 2021
    Confirmed issues with maintaining a comfortable temperature, with heaters sometimes non-operational and not turned on, according to resident and staff interviews; observed thermostats called for heat, but vents emitted none.
    • § 87303(a)
    14 Oct 2020
    Found that staff failed to seek timely medical attention for a resident, leading to a worsened condition and emergency room visit, while the neglect causing an infection was not supported by evidence.
    • § 87465(a)(2)
    27 May 2020
    Confirmed that allegations of residents lying on other residents' beds and being left in soiled clothing were unsubstantiated. Found that the facility had sufficient staffing to meet residents' needs.
    22 Jan 2020
    Confirmed concerns of residents wandering away due to lack of supervision, with incidents observed and documented for two residents.
    • § 87464(f)(1)
    25 Nov 2019
    Confirmed lack of telephone access for residents based on interviews with staff and residents.
    • § 87468.1(a)(14)
    22 Nov 2019
    Identified deficiencies and citations were noted during the inspection, including issues with cleanliness, lack of proper documentation for resident care, and medication errors.
    • § 87705(l)
    • § 87555(b)(27)
    • § 1569.625(b)(1)
    • § 87411(a)
    • § 87507(c)
    • § 87411(f)
    • § 87705(c)(5)
    • § 87411(c)(1)
    • § 87465(h)(4)
    • § 1569.695(c)
    • § 87303(e)(3)
    20 Nov 2019
    Noted deficiencies in health and safety regulations during an inspection at the facility.
    • § 87303(2)
    24 Oct 2019
    Found concerns regarding unauthorized Home Health services for residents based on admission consent forms not signed by conservator.
    • § 87463(b)
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