Love & Company operates as a marketing consulting company based in Frederick, Maryland, and while it doesn't provide direct care to residents itself, the company focuses on serving senior living communities with a wide range of services, mostly to help with things like occupancy and community engagement, and has about 20-100 employees in roles such as CEO, President, Vice Presidents, and Account Managers, all led by owner Rob Love, so you'll find they focus on research, marketing, creative, and public relations especially for retirement communities, places with assisted living, memory care, skilled nursing, and independent living, and they use their own research and sales systems to design and deliver programs for senior living communities, including strategies for digital marketing, event hosting, educational webinars, creative branding, media training, and even programs like digital advertising and social media management, as well as public relations and succession planning, and they offer reporting, plan assessments, sales training, and studies about what older adults need or want in housing, with proprietary tools they've developed for senior living marketing.
The company pays attention to needs like helping with diabetes care, moving residents who may need help from bed to wheelchair, has staff onsite all day for emergencies, meal provision that takes some burden off residents, and provides activities on or offsite for movement, spiritual devotion, and social interaction in indoor common areas designed for gathering, so there's some effort to make life less isolating for older adults, and as a business they participate in associations like GAHSA, FAHSA, AOPHA, and AAHSA, mostly focusing on helping non-profit and faith-based communities. There are options to look at their portfolio and read about their work, plus they run a blog and share publications about senior living, and they provide consulting for development, planning, and creative strategy, supporting communities through research, sales management, and ongoing marketing support. The team is mid-sized, and the company has two locations, focusing on Retirement, Health & Wellness, Healthcare, Leisure & Hospitality, and Lifestyle sectors, and they help connect communities with resources like request forms and surveys as part of their service offerings. Their facility profile is available online, and their Vice President is Tim Bracken. Love & Company is not BBB accredited, and there's no direct resident care offered, but they help a lot of senior living centers with marketing needs.