Bella Valley Estates

    3450 Wagon Wheel Rd, Garland, TX, 75044
    3.0 · 23 reviews
      AnonymousLoved one of resident
      2.0

      Attractive facility, serious safety concerns

      I liked the attractive, homey facility, the friendly and caring staff, good layout, patio and activities - my loved one settled in and staff were often helpful and encouraging. But I saw serious problems: chronic understaffing (kitchen, dining, housekeeping, memory care), slow service, declining cleanliness in rooms, overflowing trash and missed linen changes. Worse, I encountered medication documentation and dosing issues, poor incident reporting, theft and an unresponsive management team that left safety concerns unaddressed. I would only consider this place after getting clear, written assurances about staffing and medication safety; otherwise I would not choose it.

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      Amenities

      3.00 · 23 reviews

      Overall rating

      1. 5
      2. 4
      3. 3
      4. 2
      5. 1
      • Care

        2.3
      • Staff

        3.1
      • Meals

        2.8
      • Amenities

        4.0
      • Value

        3.4

      Location

      Map showing location of Bella Valley Estates

      About Bella Valley Estates

      Bella Valley Estates is a well-verified senior living community with safety and comfort as real priorities, and you'll see they let folks keep their independence while still offering needed support. Discovery Senior Living manages this place, and the staff bring a lot of experience with elder care, which means residents get thoughtful, steady attention around the clock from people who know what to do. The grounds have an enclosed courtyard, garden spaces, peaceful walking paths that loop around a small lake, and covered spots where people can sit and visit or just look at the view. You'll find both indoor and outdoor common areas, and the main areas stay inviting for relaxing, reading, or visiting with friends and family.

      This community provides multiple levels of care, so seniors can move from independent living to assisted living, memory care, skilled nursing, or hospice, depending on what they need. Staff are present twenty-four hours a day, seven days a week, and they help with bathing, dressing, using the bathroom, giving out medications, managing diabetes, and even handling lifts for moving from bed to chair as needed. There's a full-time nurse practitioner as medical director, routine visits from therapists and podiatrists, and a wellness program that includes exercise rooms, stretching, Tai Chi, and yoga. Secure technology like bracelet alarms help folks who might wander, and all memory care areas have trained staff with routines set up for dementia and Alzheimer's care.

      The activity program covers art classes, trivia games, music, Wii bowling, happy hour, outings to places within 40-70 miles like Roanoke and Saginaw, and day trips for leisure and enrichment. Residents run some of the activities themselves, and there's a big focus on being part of the community through service programs and group events. There's a well-stocked library, game rooms, and lifelong learning with educational speakers. Residents of all faiths can join in devotional services held both on and off the property, including those for Catholic residents.

      When it comes to meals, people can choose restaurant-style dining with options for special diets like low-sodium or vegetarian, and the food is made by professional chefs. They serve guest meals and some international dishes too. There are kitchens in the living units, and Wi-Fi is available throughout the facility. Staff help with other needs like incontinence care, reminders for restrooms, and grooming, so folks stay comfortable and well cared for as they age. Pet lovers may bring a dog or cat with them-Bella Valley Estates allows pets and can help with pet care.

      The community is accessible for wheelchairs and walkers, with ground-floor apartments, wide hallways, and showers designed for all abilities. Beautician and barber services are available on site for easy haircuts and grooming. Complimentary transportation gets folks to doctor appointments or shopping, and there's parking for those who still drive. Short-term respite stays are possible, and the team helps residents stay in the same familiar place as their needs grow, so nobody has to move out when more care's necessary.

      Overall, Bella Valley Estates offers secure housing, attentive care, and a busy social life for seniors, serving men and women in a place where residents' health, dignity, and interests come first.

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