Hayward Hills Health Care Center is dedicated to providing compassionate and comprehensive care within a pleasant and comfortable environment. This skilled nursing facility operates around the clock, ensuring that residents receive quality care at all times. At the heart of Hayward Hills Health Care Center's approach is a deep commitment to enhancing the quality of life for every resident, treating both residents and staff as integral members of an extended family. The emphasis on family extends to supporting a professional and nurturing work environment for employees, with an understanding that a caring and supportive staff is essential to the well-being of those residing at the center.
The care center is acutely aware of the unique challenges posed by public health emergencies and has responded proactively by implementing detailed and robust infection control measures. The health and well-being of both residents and staff are always prioritized. In response to the COVID-19 pandemic, Hayward Hills Health Care Center established a dedicated COVID unit to safely care for residents who are either suspected or confirmed to have contracted the virus. This self-contained unit features a specialized team – referred to as “dedicated heroes” – who are assigned exclusively to this unit during their shifts to minimize cross-contamination and protect vulnerable populations. On occasions where staff need to move between the COVID unit and non-COVID units, stringent protocols are followed, including mandatory showering, changing of clothes, and comprehensive health screenings.
Family connection is a central tenet at Hayward Hills Health Care Center. The staff is committed to reuniting residents with their loved ones, resuming visitations responsibly and safely while adhering to evolving guidance from health agencies. The center continuously monitors latest information and recommendations from authorities such as the California Department of Public Health and the Centers for Disease Control and Prevention, ensuring that their preparedness and response measures reflect the best practices in healthcare.
Hayward Hills Health Care Center supports not just physical health, but also emotional and social well-being, believing that residents thrive best in an environment where compassion, dignity, and safety are paramount. The leadership team works tirelessly to make thoughtful decisions in the best interests of their community, recognizing the importance of collaboration and unity during challenging times. Throughout every aspect of care, the guiding principle remains the same: residents and staff alike are valued as part of one caring family, and every effort is made to preserve their health, happiness, and connectedness.