Vasona Creek Healthcare Center

    16412 Los Gatos Boulevard, Los Gatos, CA, 95032
    3.3 · 9 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Immaculate facility; inconsistent, neglectful staff

    I found the facility immaculately clean, nicely remodeled and welcoming - lots of space, a fountain, activities (bingo, movies, arts & crafts) and OT/PT that helped my grandmother improve noticeably in two days. Staff quality was wildly inconsistent: Susan C., Juana and Kumar were professional, attentive and compassionate, but other aides were distracted or neglectful, with long wait times, delayed dressing changes, dentures left in a drawer, and occasional lack of commodes. Rooms can be crowded (shared rooms, no privacy curtain at times), dining was hit-or-miss (some enjoyable meals but not diabetic-friendly), and I noticed occasional concerns raised about responsiveness and treatment. Overall, a very clean, well-maintained place with some outstanding caregivers - but I'd be cautious and make sure you or a family member can advocate.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.33 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.1
    • Meals

      2.3
    • Amenities

      3.0
    • Value

      3.3

    Location

    Map showing location of Vasona Creek Healthcare Center

    About Vasona Creek Healthcare Center

    Vasona Creek Healthcare Center sits in Los Gatos, California, and you can tell folks put effort into keeping the place clean and friendly, so people often feel comfortable walking the halls, and the nurses and staff, including Jason, Mark, Omar, Carlos, Ellie, and April, give plenty of care and attention at all hours, helping folks with everything from getting dressed in the morning to handing out medicines or answering calls for help whether it's late at night or early morning. This nursing home has around 150 beds and offers short-term rehab and skilled nursing for people recovering from surgery or illness, and the physical therapy team can start working with residents the day after surgery, which many find reassuring, since they don't want to wait long to get going again. The staff-between 51 and 200 people-work together to follow Medicare and Medicaid rules, with the center certified for both and focused on people who need those services, offering all kinds of medical support and therapies without residents having to travel out. The place offers both private and spacious rooms, and folks who like a bit of cheer might notice the festive decor, especially around the shower areas, and there are amenities and regular activities that help people connect and pass the time. People can take a virtual photo tour online at www.vasonacreek.com if they want a look before visiting. The management team does try to make sure the caregiving team stays focused on resident comfort and safety, and the attention never stops, day or night, and overall, Vasona Creek aims for a practical kind of support, not fancy, but steady, where people get the daily living help they need along with the healthcare required to keep going.

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