Villa Elena Healthcare Center is a medium-sized skilled nursing facility in Norwalk, California, with a capacity of 99 beds. The center operates under for-profit, corporate ownership and participates in both Medicare and Medicaid programs, allowing it to serve a diverse population of residents needing short-term rehabilitation and long-term care. This facility is not part of a continuing care retirement community and offers services tailored to both post-acute patients and those requiring ongoing assistance with daily living and medical needs.
The center provides an average level of short-term rehabilitation, as reflected in its performance data. Residents admitted for rehabilitation following hospitalization—due to incidents such as stroke, heart attack, infection, or accidental injury—benefit from structured support to regain function and independence. The facility maintains a nurse staffing rate of approximately 3 hours and 59 minutes per resident per day, ensuring attentive care for all individuals. Emergency room visits for short-term residents occur at a rate of 2.6%, and falls leading to major injury are reported as 0.0%. Weekend nurse staffing is consistent with weekday coverage, resulting in stable care throughout the week.
In long-term care, Villa Elena Healthcare Center also holds an average rating, with 91.4% of its residents able to maintain essential abilities such as moving, eating, and personal care without significant assistance. Preventive measures are emphasized, as demonstrated by the high rate of flu vaccination, with 95.8% of residents receiving the annual shot. The facility pays attention to health and wellness through ongoing nurse availability and adherence to vaccination protocols.
Health and safety standards at Villa Elena Healthcare Center are overseen through regular inspections by federal and state authorities. Recent inspection history includes deficiencies in several operational areas, such as care planning, infection control, resident communication, accident prevention, and nutritional services. Most issues identified were categorized as posing low potential for harm and often impacted a limited number of residents each time. These matters were resolved within a specified time following identification, highlighting ongoing attention to quality improvement and regulatory awareness.
The center has implemented comprehensive programs addressing the diverse needs of its population, including infection prevention, pain management, pharmaceutical services, and education for nurse aides. Attention to resident well-being extends to maintaining confidentiality of medical records, timely communication about care changes, and ensuring safe environmental practices. Food quality and nutritional adequacy receive oversight from dietitians, and menus are continuously updated to accommodate resident preferences and health status.
Villa Elena Healthcare Center’s approach to care is holistic, responding not only to the medical, but also the psychosocial and daily living needs of residents. The facility offers activities designed to keep residents engaged and supports their choices and rights regarding daily routines and care plans. Systems are in place to investigate and report any incidents or concerns, with responsiveness to resident and family input integrated into the organization’s culture. Quality assessment is pursued actively to identify areas for further development and enhancement of resident care and satisfaction.
Overall, Villa Elena Healthcare Center provides essential nursing and rehabilitative care within a structured environment, focusing on safety, wellness, and resident-centered practices. Its range of services, ongoing staff education, and dedication to preventive health contribute to the care experience for individuals requiring skilled nursing support, whether for a short recovery period or as a longer-term home.