Empress Care Center is a dedicated community focused on providing a safe and supportive environment for its residents. The facility actively encourages community involvement and welcomes the support of local businesses and individuals, particularly in the form of much-needed personal protective equipment. Empress Care Center currently accepts donations of new and unused disposable face masks, N95 masks, face shields, and both disposable and reusable isolation gowns. These crucial supplies play an important role in maintaining a high standard of health and safety for both residents and staff.
To foster connections with loved ones and maintain the highest level of care, Empress Care Center has streamlined the process for outside deliveries, including food and drinks. Arrangements for such deliveries can be coordinated through the Social Service Department, ensuring that items are delivered directly to the front door of the facility. This approach is designed to minimize external contact while still allowing residents to enjoy comforts from home and maintain ties with their family and friends.
The team at Empress Care Center works in close coordination with local, county, state, and federal agencies to remain current on the latest infection control protocols. As guidelines from the CDC are updated, the staff is committed to implementing new measures swiftly and effectively. Infection control remains a top priority; the facility has adopted comprehensive daily protocols designed to prevent the spread of infections, protecting both residents and team members.
In the interest of transparency and in alignment with established health guidelines, Empress Care Center maintains a clear communication policy regarding the health and wellbeing of its residents. The center ensures that residents and their designated representatives are promptly notified—by 5:00 pm the day after—should there be a single confirmed case of COVID-19 or if three or more individuals experience new respiratory symptoms within a 72-hour period. Those wishing to be listed as a resident representative can easily coordinate this through the social services team, underscoring the center’s commitment to open communication and family involvement.
Essential personnel at Empress Care Center adhere strictly to precautionary measures as part of the facility’s comprehensive infection prevention efforts. The combination of proactive health measures, open communication, and ongoing coordination with health authorities allows Empress Care Center to provide a safe, nurturing, and responsive environment for all who call it home.