Autumn Lake Healthcare at The Willows

    225 Amity Rd, Woodbridge, CT, 06525
    3.5 · 64 reviews
    • Assisted living
    • Memory care
    • Skilled nursing

    Pricing

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.45 · 64 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.5
    • Meals

      3.3
    • Building

      3.6
    • Value

      3.2

    Location

    Map showing location of Autumn Lake Healthcare at The Willows

    About Autumn Lake Healthcare at The Willows

    Autumn Lake Healthcare at The Willows sits at 225 Amity Rd in Woodbridge, CT, where the facility offers skilled nursing and intermediate care for folks who are very frail and need daily nursing support, while also helping people who need short-term rehabilitation services between leaving the hospital and returning home, and the place has 225 certified beds though there's an average of 83 residents living there each day, and even though they're not accepting new patients at this exact moment, they can provide information about the next opening if someone calls in, and English is the main language used with some staff members also able to speak other languages. Mark Schwartz has managed this location since November 2023, and the facility is part of the bigger network called Autumn Lake Healthcare, which has sites all around Connecticut, New Jersey, Maryland, West Virginia, and Wisconsin, where each site delivers a mix of long-term care and rehabilitation, and at The Willows, round-the-clock nursing covers everything from basic health needs to more complicated medical conditions. The nurse staffing level is 3.51 nurse hours per resident each day, which is a little below the state average, but the nurse turnover rate is lower than most places nearby, and good staff stick around, with many patient reviews saying the team is kind and knows what they're doing, folks like Danielle the social worker help provide care and support, and several staff members show real compassion and skill, with private rooms featuring bay windows available for those who want a quieter space. There are communal spaces inside and outside for socializing or relaxation, plus a full daily activity schedule to help folks stay engaged, and there's a state-of-the-art gym and top-of-the-line rehab equipment for physical therapy, with in-house, board-certified specialists to give advanced care when needed, a multidisciplinary team works together for rehabilitation, and the environment is usually energetic and positive, intended to make residents feel comfortable whether they're staying for a short time between hospital and home, using respite care, or living there long-term. However, the latest inspection from January 10, 2024, lists 11 deficiencies, including one infection-related issue, and over time, records show 15 total deficiencies including two for infection control, with problems documented in care planning, such as failure to create complete resident care plans within a week of assessments, and there have been violations around food service, like serving food at the wrong temperature and not always following nutrition standards. Autumn Lake Healthcare provides management support but each facility operates independently and is licensed for healthcare services, while they try to mix good medical care with an active, warm community atmosphere for all residents, and the Willows is associated with The Willows Care & Rehab Center, where people can find rehabilitative therapy and support for a variety of health needs as they get back on their feet or settle in for longer stays.

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