Serenity Rehabilitation And Health Center

    1380 Southern Avenue Se, Washington, DC, 20032
    3.0 · 4 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Convenient, clean facility but understaffed

    I have mixed feelings. The small, intimate facility is convenient to the medical center, generally clean with decent rooms, therapy services, friendly nurses and improving meals (snack cart appreciated), but it's understaffed and I've seen staff argue, rude/incompetent aides, slow call responses and one elevator often out. Management feels adversarial and untrustworthy, promises aren't always kept and transparency is lacking; limited parking and few activities are additional downsides.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.00 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.3
    • Meals

      3.0
    • Amenities

      2.5
    • Value

      2.0

    Location

    Map showing location of Serenity Rehabilitation And Health Center

    About Serenity Rehabilitation And Health Center

    Serenity Rehabilitation And Health Center serves 176 residents daily and has 183 certified beds for people who need skilled nursing care, offering both long-term and short-term support, and folks can get help here after an illness, surgery, or hospital stay, and there's a team to help with medication management, bathing, dressing, transfers, and 24-hour supervision, plus a 24-hour call system and a 12-16 hour nursing shift schedule, which means someone's always around in case of emergencies or extra needs. The facility accepts Medicare and Medicaid, so those programs help with payment, and services are provided in English with free language help if needed, and they've got a complaints hotline, support for anonymous concerns, resident and family councils, and even special communication options like eCards if regular visits aren't possible, and they use a scheduled appointment system for all visits to help keep residents safe, especially against infections like COVID-19. The rooms come furnished with private bathrooms, cable TV, high-speed internet, air conditioning, and a kitchenette, while nurses spend about 3.42 hours per resident each day, and the staff offers help for activities of daily living, move-in coordination, and transportation when needed. Around the building, you'll find a beauty salon, a game room, a fitness area, a mental wellness room, gardens and walking paths, and a computer center, along with spaces for movies, art, community dining, and music programs, plus scheduled daily activities and some that residents run themselves, which include outdoor programs, a small library, and wellness rooms. There's restaurant-style dining in a shared room, with a professional chef handling menus that fit special diets for diabetes or other health issues, and housekeeping, laundry, and parking service for support.

    The center specializes in rehabilitation, long-term skilled care, and other types of medical services like hospice, tracheotomy care, on-site dialysis, and bariatric support, and they say they work to deliver care with compassion, aiming for quicker, stronger recovery, and a focus on keeping care personal and respectful for every person regardless of income, and they offer virtual tours and e-card messaging, so families can keep in touch from afar. The place doesn't belong to a Continuing Care Retirement Community, it's for-profit, owned by a limited liability company with Efraim Rooz linked to ownership, and there's no clear public information about who exactly manages daily operations. Serenity Rehabilitation And Health Center has had several state inspections and received 61 deficiencies in reports as of October 20, 2023, with issues found around timely reporting and response to suspected abuse or neglect, proper food sourcing, infection control (3 infection-related deficiencies), and maintaining nutrition and dietary standards, and there's been a citation for violating infection protection rules. The nurse turnover rate is 48.6%, which is high, but staff are in the building around the clock, and the center tries to stay up-to-date with new health and safety programs.

    The management encourages engagement with community-sponsored and resident-initiated activities, gives families several ways to communicate, and allows residents to participate through language help, mental wellness resources, and a regular schedule of upgrades and inspections, but those interested should review the inspection reports and visit in person, if possible, to see if it matches what's needed for their situation.

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