Heritage Park Rehabilitation And Healthcare

    2826 Cleveland Avenue, Fort Myers, FL, 33901
    2.7 · 3 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Regret placing dad; poor care

    I placed my dad here and regret it. Leadership has turned over (ED, DON, PT left) and they failed a state inspection - staff can be friendly and the building is clean with meals, companionship, and usually on-time meds, but slow responses, roach sightings, a scabies quarantine, and a medication error that hospitalized him (staff lied about meds) show poor care; I recommend finding another facility.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.67 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      2.0
    • Meals

      2.7
    • Amenities

      2.7
    • Value

      2.7

    Location

    Map showing location of Heritage Park Rehabilitation And Healthcare

    About Heritage Park Rehabilitation And Healthcare

    Heritage Park Rehabilitation And Healthcare sits in Fort Myers, Florida, and has 120 licensed beds in a Medicare and Medicaid certified nursing home that focuses on post-acute care and skilled nursing services, so folks who need help after surgery or illness can get specialized care, and there's a range of healthcare, rehabilitation, and therapy services offered without a fuss, like physical therapy in the rehab gym, occupational therapy, medication management, and short-term or long-term care for Alzheimer's and dementia, while the staff help with daily activities-like bathing, dressing, moving around, and meals-and caregivers speak English, provide 12- to 16-hour nursing, plus a 24-hour call system for emergencies, and help with transfers for those who need non-ambulatory care. The place itself includes both private and semi-private rooms with air conditioning, private bathrooms, cable TV, Wi-Fi, furnished spaces, and things like kitchenettes and telephones, and they try to keep folks busy with movie nights, music programs, games, fitness activities, arts and crafts, and resident-run activities, even offering amenities like a library, beauty and barber shop, game room, activity rooms, a garden, outdoor walking paths, and a patio, and when it comes to food, there are dining rooms with restaurant-style meals, as well as allergy-sensitive, diabetic, and chef-prepared options. There's in-house options for things like dental care, X-rays, pharmacy, mental health, podiatry, eye care, and features like laundry, housekeeping, transportation, and concierge services, along with move-in help, and residents can join organized groups or work on wellness through a sauna or fitness room-they let couples stay together if they both move in, and there's support with transfer and bathing needs too. Tours are available so people can visit, meet residents and staff, and see the place, and the center gets the community involved through events, discussion programs, and intergenerational activities, while its location means pharmacies, outpatient care, and a few places of worship are nearby, but there have been some serious problems: Heritage Park Rehabilitation and Healthcare is on a state watch list and holds a conditional license because it hasn't fixed issues found in inspections since 2012, and federal regulators are shutting it down for not meeting health and safety standards, so right now, the main focus is making sure residents find safe new homes as the shutdown takes place since there have been complaints about patient care and rights, staff skills, food storage and cleanliness, and not following emergency rules, and it's owned by Consulate Health Care based in Maitland.

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