AnonymousLoved one of resident
    1.0

    Excellent rehab, unsafe nursing care

    I had a mixed but mostly negative experience. The rehab/therapy team (PT/speech) was excellent - kind, firm, and helped my mother improve - and activities/three meals/coffee and social services were good. But the facility was filthy and rundown, rooms and bathrooms often unclean, supplies and TVs/remotes missing, and frequent room moves confused residents. Nursing care and communication were inconsistent and sometimes dangerous: rude or inattentive staff, ignored call lights, long med delays/mistakes, missing belongings, bed-sores/dehydration and hospital transfers occurred, and discharge planning was chaotic. I appreciate the rehab staff, but I would not trust this facility for safe, reliable long-term nursing care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.00 · 14 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.2
    • Staff

      2.1
    • Meals

      2.3
    • Amenities

      1.3
    • Value

      2.0

    Location

    Map showing location of Winkler Court

    About Winkler Court

    Winkler Court sits in Fort Myers, Florida, working as a non-profit skilled nursing facility with 120 certified beds and an average of 113 residents each day, and it does its best to keep things clean, comfortable, and safe for everyone who comes through the doors, which include folks with short-term rehab needs or long-term care. The building's wheelchair accessible, it's got air conditioning throughout, there's customer parking outside, and restrooms are easy to get to, so you don't have to worry about basic conveniences when you visit or stay. The staff-made up of Registered Nurses, Licensed Practical Nurses, Certified Nursing Assistants, and therapists-focuses on providing skilled nursing services, restorative care, post-acute care, rehabilitation programs, palliative care, and respite care, all arranged through personalized care plans that involve both the resident and their family to make sure everyone stays on the same page.

    With nurse staffing hours at 3.46 for each resident per day and a nurse turnover rate of 24.2%, the team works with an interdisciplinary approach and calls on the expertise of managers and consultants from Aegir Health Management LLC, Consulting Support Services LLC, Facility Support Company LLC, Kane Financial Services LLC, Sally Boswell, and Tina Conzelman, along with an affiliation to the Florida Institute For Long Term Care, so there's always experienced hands involved. Residents live in a supportive, enriching community where there's a variety of engaging activities, social services, nutritional services, housekeeping, and laundry, plus therapists who help with physical, occupational, and speech needs. Winkler Court aims for a home-like feel by promoting core values such as Communication, Compassion, Dignity, Empathy, Integrity, Pride, Respect, and Responsiveness, and it encourages learning and diversity among its staff to keep things growing.

    The environment's kept clean and welcoming, and staff follow federal standards for infection control, though there have been past inspection reports finding a total of 40 deficiencies, including three infection-related ones and deficiencies around resident rights and environmental safety-like F0578 about residents' right to refuse treatment, participation in research, and advance directives, with potential but no actual harm found, as well as F0921 regarding safety, clarity, cleanliness, and comfort, again with no actual harm but potential to affect many. The most recent inspection from April 24, 2025, cited 13 deficiencies, one related to infection control. Staff offer complementary services such as activities, dietary support, and help with daily needs, while specialized clinical programs support recovery, and everyone-from caregivers to management-strives to be responsive to what residents, patients, and families need day-to-day. Winkler Court doesn't claim to be perfect, but it does provide nursing, long-term care, restorative programs, and a community where experienced professionals work every day to help residents live as well as they can.

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