Baya Pointe Nursing And Rehabilitation Center

    587 South East Ermine Avenue, Lake City, FL, 32025
    3.2 · 5 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Great therapy but administration failures

    I appreciated the friendly, professional front-line staff - nurses, CNAs and an exceptional PT/OT team (the rehab manager kept our family updated). However, administration is uncaring, communication between departments is poor, and chronic understaffing leads to long nurse wait times, inappropriate diets, smells and cleanliness issues, and residents being sent to hospital. Great therapy can't make up for management failures - zero stars from me.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.20 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.2
    • Meals

      3.5
    • Amenities

      1.5
    • Value

      3.2

    Location

    Map showing location of Baya Pointe Nursing And Rehabilitation Center

    About Baya Pointe Nursing And Rehabilitation Center

    Baya Pointe Nursing And Rehabilitation Center, located at 587 S E Ermine Avenue in Lake City, Florida, is a nursing and rehabilitation community with a strong focus on skilled nursing and rehabilitative care, offering both short-term rehabilitation and long-term care, and the building's outside does look nice and welcoming, which is one of the things people first notice, but you hear about some areas inside often having a strong odor and there have been comments about the interior looking dark and a bit dreary with paint and carpets that don't really lift anyone's mood, and Baya Pointe is part of Consulate Health Care which operates several facilities across the country and specializes in post-acute care and Alzheimer's and dementia services, and you can find a range of care options here, like assisted living, skilled nursing, memory care, independent living, hospice care, adult day care, and CCRC services, so residents don't have to move if their needs change, and in terms of services, folks here receive things like occupational, physical, and speech therapies, wound care, pain management, and help with daily needs like bathing, dressing, and taking medicine, plus the place has a professional physical therapy team and a Rehab Manager who keeps families up to date with how their loved ones are doing, and you'll also see staff like nurses and CNAs who treat residents with respect, though people mention that staff can seem overwhelmed sometimes because of not enough workers, and some families have said poor communication between departments can make coordinating care tougher than it should be, and a number of residents have been sent to hospitals, which some say is due to gaps in care, and there are reports of cleanliness problems and shortages of supplies, especially at times when staff levels drop, and while they offer meal services in a restaurant-style setting and the cafeteria food is generally good, there have been concerns that special diets aren't always followed properly, but the center provides amenities like air-conditioning, cable TV, high-speed internet, a beauty salon, library, computer center, movie theater, fitness room, gaming area, garden, and outdoor spaces, along with private and semi-private rooms equipped with bathrooms, kitchenettes, furnished spaces, and emergency alert systems, and for activities, residents can join daily events, resident-run programs, fitness classes, music, art, planned trips, walking paths, and community-sponsored outings, which add some structure and social time to each day, and there are transports and parking services if someone needs to go shopping or visit the doctor, and both family and resident councils exist so people can voice concerns or suggest improvements, though Baya Pointe doesn't always have enough nursing staff for continuous palliative care, and they're Joint Commission accredited with a capacity for up to 120 beds (with 9 of 90 beds available as of June 2025), and they do accept Medicare and Medicaid, so while there's a real variety of programs and some friendly, professional caregivers, there are also drawbacks like cleanliness, staffing shortages, strong odors in areas, and coordination problems that are important to know about if you're considering Baya Pointe Nursing And Rehabilitation Center for yourself or a loved one.

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