Consulate Health Care Of Lakeland

    5245 North Socrum Loop Road, Lakeland, FL, 33809
    2.6 · 5 reviews
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Nice staff, poor care overall

    I had a short four-night stay here. The facility is clean, residents happy, staff friendly, food and activities (bingo, church, entertainment) are good - one wonderful nurse, Jessica, stood out. But my room was small with poor lighting, the laundry lost clothing, and there was a urine smell. Care quality declined: medication errors, dangerous delays (two days for heart/BP meds, a four-hour wait for pain meds), bedsores, and some nurses became rude. Paperwork was a headache, it felt more appearance-focused than patient-focused, and $3,800/month wasn't worth it. Warning: don't put your loved ones here.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.60 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.7
    • Staff

      3.3
    • Meals

      4.0
    • Amenities

      3.0
    • Value

      2.0

    Location

    Map showing location of Consulate Health Care Of Lakeland

    About Consulate Health Care Of Lakeland

    Consulate Health Care Of Lakeland is a skilled nursing facility with 120 beds that provides both short-term rehabilitation after a hospital stay and long-term care for people who need help every day, and you'll find they help with things like bathing, dressing, medication, and moving around if someone needs it, and there's always a nurse available with a 24-hour call system so families can feel some peace of mind, and they're able to manage care for folks with serious illnesses, after surgery, or for those needing long-term support including those with Alzheimer's or dementia. The staff, including people like Brenda who's known for patient support, provide care in a home-like environment that tries to be comfortable and clean, and there's a focus on regular updates for families about how their loved one is doing. Residents can use amenities like cable TV, private bathrooms, kitchenettes, Wi-Fi, and furnished units with patios or balconies, and common spaces include large dining and family rooms, a resident lounge, wellness and spa areas, and outdoor features like gardens and walking paths. The community offers activities every day, with some run by residents and some sponsored by the staff, and if you like excursions, movie nights, arts and crafts, gardening, music, or even just sitting outside, there's usually something to do, and planned events sometimes include visiting performers too. There's a rehab gym, fitness room, and support for physical, pulmonary, cardiac, and neurological rehab, which might help someone regain strength before going home. Dining is restaurant-style with a chef preparing meals and the ability to manage allergies, and meals are available all day-there's help with housekeeping, laundry, and moving in too. The community is part of the Consulate Health Care family and operates like a Continuing Care Retirement Community, so there's room to move between different care levels as needed, and they accept Medicare, Medicaid, private pay, long-term care insurance, and managed care, making it easier for people to get the help they need. The facility offers transportation for doctors' appointments and has beauty and barber services onsite, and if someone wants some quiet time, there's a library and spaces to enjoy some peace. Safety is taken seriously with emergency call systems and routines to help keep everyone safe, and all of this is set in a scenic and tranquil place where people can try to feel at home, even when they're getting a lot of care.

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