Consulate Health Care Of New Port Richey

    8417 Old County Road 54, New Port Richey, FL, 34653
    3.2 · 14 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff, but filthy facility

    I found many compassionate, friendly caregivers, excellent physical therapy, engaging activities (Lisa shines) and several nurses and staff who treated residents like family and got people home. However the facility is rundown with cleanliness and maintenance problems (filthy rooms/bathrooms, missing linens/clothes, dead bugs), and the food was consistently poor and sometimes unsafe for special diets. Care quality and communication were inconsistent - attentive staff and great leaders (DON Toni, Tarena) contrasted with untrained or rude aides, medication/diet errors, forced therapy, long waits to reach staff and little medical information shared. I appreciate the caring people here, but I cannot recommend the facility until management fixes cleanliness, food, staffing consistency and communication.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.21 · 14 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.2
    • Meals

      1.7
    • Amenities

      1.8
    • Value

      2.0

    Location

    Map showing location of Consulate Health Care Of New Port Richey

    About Consulate Health Care Of New Port Richey

    Consulate Health Care Of New Port Richey offers skilled nursing and memory care for seniors who need extra help with their health and daily life, and the building has 120 beds with 12 private rooms and 54 semi-private rooms, including space for couples who want to live together, so folks can get both long-term care and short-term rehab, and there's a secured memory care unit that's set up for those with Alzheimer's and other types of dementia, with well-trained care staff available 24/7 and safety systems that help keep residents from wandering. Meals play a big role here, too, since the kitchen staff and chef prepare three home-cooked meals each day, serving them restaurant-style with options for special diets like allergies or diabetes, and snacks are around all day, so everyone stays fed and comfortable. You'll find post-acute care, respite stays, wound help, pain management, and all sorts of therapy, including physical, occupational, speech, respiratory, cardiac, and even nutritional counseling, all led by a registered staff that keep track of medical hours and provide care that meets industry standards. The place is Joint Commission accredited and has regularly scored A and A+ in facility inspections, and its overall B grade covers nurse quality, long-term and short-term care, and quality metrics, and there haven't been known weak spots in major care categories.

    The rooms come furnished with private bathrooms, cable TV, kitchenettes, phones, air conditioning, and Wi-Fi, and both private and semi-private setups are available depending on what someone needs, and there's a call system linked right to staff so help comes quick, along with daily help for showers, dressing, mobility, and medication. Throughout the facility, you'll see common areas like a library, arts and crafts room, game zone, fitness center, and wellness area, plus a garden, outdoor patios, safe walking paths, and community spaces, so most days there's always something happening, from movie nights and music therapy to activities run by residents themselves or planned by the staff. There are activity and recreation rooms, art and music programs, and organized outings or pastoral support, and folks can enjoy exercise classes, gardening groups, a visiting hairdresser, spiritual services, a beauty or barber shop, and even access a hot tub or steam room, while scheduled transportation covers help with appointments and shopping.

    Consulate Health Care Of New Port Richey covers many healthcare needs, whether that's rehab after a hospital visit, longer term nursing care, Alzheimer's special therapies, bariatric and oncology care, or palliative care for more complex situations, and people can pay with Medicare or Medicaid, as the facility accepts both. There's no resident or family council in place, but the place stays mostly full with a high occupancy rate, and the staff focuses on keeping residents comfortable, safe, and busy, with choices for room type, care level, and cost, though prices for memory care range from about $4,500 up to $15,000 depending on the services, room style, and specific care needs.

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