Ocala Oaks Rehabilitation Center

    3930 East Silver Springs Boulevard, Ocala, FL, 34470
    3.4 · 5 reviews
    • Skilled nursing
    AnonymousCurrent/former resident
    4.0

    Comfortable home but staffing issues

    I love my new home - mansion-like, warm, secure and clean, with tidy grounds, a lovely dining hall, salon, laundry and skilled nursing available. The staff I interact with are friendly, attentive, know residents by name and keep people engaged with activities. My biggest issues are inconsistent responsiveness: frequent CNA turnover, poor shift-change communication, unanswered phones/voicemails, inaccessible nurse call buttons/slow responses, and my puree diet wasn't always followed; an unclear incident report after a fall worried me. Overall it's a pleasant place I'd recommend, but be aware of staffing and communication concerns.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.40 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.0
    • Meals

      3.0
    • Amenities

      4.0
    • Value

      3.4

    Location

    Map showing location of Ocala Oaks Rehabilitation Center

    About Ocala Oaks Rehabilitation Center

    Ocala Oaks Rehabilitation Center, found at 3930 E. Silver Springs Blvd. in Ocala, Florida, is a for-profit skilled nursing and rehab facility run by Consulate Health Care and managed by Southern Healthcare Management LLC since June 2012, so folks who come here can expect around-the-clock care and help with daily life, recovery, and rehab, whether they're staying short-term after leaving the hospital or living long-term because they need more help. The place has about 120 beds and usually has a little over 100 residents at any time, and you'll find large rooms and a pretty setting with outdoor areas, gardens, patios, and spots for recreation or quiet reflection, all aimed at making people feel more at home while they're here.

    Staff includes internal medicine doctors, psychiatrists, psychoanalysts, and nurses who handle things like wound care, respiratory help, and rehab after surgeries or illness, and there are specialty programs for COVID-19 recovery and tailored physical, occupational, or speech therapies, using tools like a rehab gym, Biodex, and a NuStep recumbent bike alongside other therapy gear. Residents can use a portable telemedicine system without getting out of bed, and services stretch from pastoral and physician visits to help with medications, dietary needs, and portable diagnostics, which some might find helpful after a hospital stay or with ongoing health problems. Folks can stay here as couples too, if both need care, and there's transportation for essential trips, making appointments or errands easier.

    Ocala Oaks aims for a friendly, caring atmosphere-staff often makes a point to call themselves ambassadors of care-but it's important to know the center's had its share of problems, like a high turnover in both administrators and nurses, some legal trouble tied to allegations of neglect or not preventing infections, and recent ratings by government inspectors say quality here is below average, with a 2-star overall Medicare rating and 1 out of 5 stars for staffing. Inspections have found 17 deficiencies, including three related to infection control and others involving residents' medication safety, injury prevention, and privacy, plus a past fine for care violations, so families should be aware of these issues when considering the place.

    There are plenty of activities-arts and crafts, gardening, movie groups, visiting performers, and discussion circles happen regularly-and amenities like a beauty salon, worship room, and library should give folks ways to pass time, while meals, daily care, and planned activities offer a routine that can help with health and well-being. Ocala Oaks keeps doors open 24/7 and follows set COVID visitation rules, so people can visit loved ones with certain restrictions. And while some folks do get good, attentive care with help from rehabilitation programs geared to their needs, others have voiced concerns about things like slow staff response, falls, infections, or basic care slipping through the cracks during busy times, so visiting and asking questions are worthwhile steps to take.

    People often ask...

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