Grand Oaks Health And Rehabilitation Center

    3001 Palm Coast Parkway Se, Palm Coast, FL, 32137
    2.8 · 30 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Nice facility but poor nursing

    I moved my loved one to Grand Oaks because it's a pretty, clean place with good therapy, engaging activities, and some genuinely caring nurses and aides. Unfortunately my experience was bittersweet: administration and the front desk were often unresponsive, communication was poor, call lights went unanswered, and family was left out of care planning. Meds and doctor visits were delayed or inconsistent, basic needs like hydration, showers, and comfortable temperature/bedding were sometimes neglected, and maintenance/phone issues were common. While therapy and several staff members were excellent, the uneven staffing, ignored requests, and lapses in clinical care made the high cost hard to justify. I'd only recommend Grand Oaks if leadership fixes communication, responsiveness, and basic nursing care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.77 · 30 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.6
    • Meals

      2.5
    • Amenities

      2.0
    • Value

      2.5

    Location

    Map showing location of Grand Oaks Health And Rehabilitation Center

    About Grand Oaks Health And Rehabilitation Center

    Grand Oaks Health And Rehabilitation Center sits at 3001 Palm Coast Parkway SE in Palm Coast, Florida, and offers skilled nursing care with 120 beds, including 20 private rooms and 50 semi-private rooms, and even allows couples to stay together if they both become residents, which is nice for folks who don't want to be apart during tough times, and you'll find the place focuses on both short-term rehabilitation and long-term care for seniors who need help after an illness, surgery, or hospital stay, so there's always staff around since the center provides 24-hour nursing care as well as regular supervision by doctors, and you'll see that the staff helps with medication, bathing, dressing, and all those daily needs people sometimes need help with as they get older, and they do this in a safe environment, accepting both Medicare and Medicaid, making sure care is possible for more people. Aspire at Grand Oaks is the dedicated rehabilitation area, so if someone needs physical, occupational, or speech therapy, they can get those right there on site, with support from a team focused on each person's recovery, and there's always a sense of community, since resident and family councils meet to talk things over and bring up concerns.

    Rooms come furnished and can have private bathrooms, cable TV, phones, Wi-Fi, and kitchenettes as options, so people can stay comfortable, and there's a move-in coordination process to make things a bit smoother for new folks. Residents eat meals that take special diets into account and enjoy both planned and resident-run activities, like gardening, arts and crafts, music programs, discussion groups, movie nights, and outings, plus regular visits from performers and even intergenerational programs that bring different age groups together. The center stands within a larger Continuing Care Retirement Community, so it fits in with a bigger support system, and people can find spaces like a gym for rehab, a beauty and barber shop, a library, an activity room, a worship area for spiritual needs, game rooms, music rooms, and outdoor walking paths and gardens, which can make the days pass more pleasantly. There's also a spa and wellness room, places to sit outside, and space for group movies or quiet reading, and if a resident or their family needs a bit of help, housekeeping and laundry services are available, plus there's a concierge and transportation for getting to medical appointments or other outings.

    The staff communicates in English and works to keep families informed, even offering educational programs about healthcare decisions, so everyone knows what's going on, and if someone needs special help, medical supervision from a physician is provided, as well as care for people who can't walk-or who need help getting up, moving around, or transferring. There's an emergency alert system, a call system for quick help, and locked storage for medications to keep everything safe. The place runs under Consulate Health Care and holds several modern accreditations, aiming to maintain a solid standing in the Palm Coast community, and anyone who stays there should expect a focus on compassionate support from trained staff who want residents to feel valued and engaged in daily life. While new admissions aren't currently being accepted and the hours aren't listed, those who find a spot here will see that Grand Oaks Health And Rehabilitation Center tries to provide steady care and a stable place to recover or spend each day with security, support, and a chance to take part in whatever activities suit them best.

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