Heritage Healthcare Center At Tallahassee

    3101 Ginger Drive, Tallahassee, FL, 32308
    3.3 · 26 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Clean facility, serious care lapses

    I had a mixed experience. The building, grounds and therapy teams are clean, well-maintained and helped my loved one recover and enjoy activities, and several nurses and admin staff were professional and caring. But chronic understaffing, long call-light waits, delayed/missed meds, poor food, urine smells and soiled sheets, missing items and reports of neglect/abuse and very poor communication make care unpredictable. Because of those serious lapses I cannot confidently recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.35 · 26 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.2
    • Meals

      1.8
    • Amenities

      3.8
    • Value

      1.0

    Location

    Map showing location of Heritage Healthcare Center At Tallahassee

    About Heritage Healthcare Center At Tallahassee

    Heritage Healthcare Center At Tallahassee sits at 3101 Ginger Dr in Tallahassee, FL, and offers many healthcare services for seniors in one place, which can help people feel safe if they're needing a bit more care these days, and you know, there's parking for residents and visitors as well, so family and friends can stop by without trouble. The center provides assisted living and independent living, and there's a focus on senior care, including dementia and memory care for folks who need extra help remembering things-which is something that takes the worry off families a bit since you know someone's looking out for them. They take care of bathing and dressing if people find it hard to do themselves, and there's medication management support if anyone has trouble keeping their pills straight. The place has daily activities, both scheduled by staff and hosted by residents, which gives people a reason to get together, play games, or maybe watch a movie.

    You'll find private rooms with their own bathrooms, kitchenettes, cable TV, phones, air conditioning, and internet, so you can have some quiet time or invite a friend over for a chat, and there's always housekeeping and laundry done for you-including dry cleaning and someone to help when you move in, which can be a lot to manage on your own. They offer one or two meals a day in a dining area, and the meals can fit special diets, like if someone has diabetes or allergies. There's a cafe-like setup in the dining room and staff take care of the meal prep. They run transportation if you need to get to an appointment, along with various community rooms, a fitness room, spa, sauna, gardening areas, an art room, activities room, walking paths, and a library for reading or quiet hobbies.

    The staff at Heritage Healthcare Center At Tallahassee call themselves ambassadors of care and say they treat everyone much like family, which you can see in their daily work and how they help out-so if someone needs help, there's a 24-hour call system and nurses around for 12 to 16 hours a day, plus supervision at all times. They accept Medicaid and Medicare, which can ease worries about paying for services, and the company meets industry standards for licensing and safety. They don't list prices publicly and haven't shared every detail, but they do let folks know they provide general information to protect residents' rights, including those related to LGBTQ identity and income sources.

    The center can fit up to 180 people needing skilled nursing care, but also mentions a 120-bed area for skilled nursing and post-acute rehab, so short-term and long-term recovery is part of what they do. People who need more than basic assisted living, like rehab after surgery or care for Alzheimer's, have support from a staff used to more complex needs. Their culture is about caring, and they design activities that keep people moving and talking, whether that's music programs, movie nights, community events, or fitness classes.

    Residents enjoy walking outdoors or sitting in well-kept gardens, and the emergency alert system helps give peace of mind to those wanting a bit of independence along with safety. Heritage Healthcare Center At Tallahassee belongs to the Consulate Health Care family, and you can see their focus on helping seniors stay as comfortable and supported as possible. There's no claim that everything is perfect-they simply offer a range of needed services and try to make life easier for people living there and their families.

    People often ask...

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