Viera Health & Rehabilitation Center

    8050 Spyglass Hill Road, Viera, FL, 32940
    2.4 · 22 reviews
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Clean facility, inadequate staffing, unsafe

    I had a mixed, mostly negative experience. The facility is clean, well-decorated, with decent rehab, activities, and a few very caring staff (Tina was a big help), but overall staffing is inadequate and inconsistent. Calls went unanswered, meds were delayed or missed, communication from nurses/management was poor, and I witnessed neglect and safety issues (patients left in filth, long waits in wheelchairs, falls, infections/ER visits). A few nurses and aides were professional and kind, but the risks outweighed the positives - I would not return or recommend.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.41 · 22 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      2.1
    • Meals

      2.5
    • Amenities

      3.2
    • Value

      2.4

    Location

    Map showing location of Viera Health & Rehabilitation Center

    About Viera Health & Rehabilitation Center

    Viera Health & Rehabilitation Center, located in Melbourne, FL, cares for seniors who need skilled nursing, rehabilitation, and assistance with daily living, and folks moving in get help with coordination to make things easier. The center's got safety covered with emergency alert systems and 24-hour nurse coverage so people feel secure, and rooms come furnished-many are private with their own bathrooms, cable TV, air conditioning, kitchenettes, and good internet, plus the place keeps Wi-Fi rolling everywhere. Meals come three times a day with options for special diets, and there are laundry and housekeeping services, so residents don't have to worry about cleaning or cooking. The grounds have peaceful outdoor gardens, walking paths, and a courtyard where residents can relax or take part in gardening, while inside there's a library, activity rooms, a fitness area, and wellness programs for folks who like to keep moving. Movie nights, music programs, arts and crafts, and social outings fill up the calendar, and the center offers private lounges and business rooms for those who want quiet time.

    Transportation, parking, and easy access to places like the VA Clinic, The Avenue Viera, and Brevard Zoo mean people aren't stuck in one spot, and being close to big hospitals helps with medical needs. The activity list is long, with resident-run groups and daily scheduled events plus resident and family councils for voicing concerns or suggestions to improve care. The facility accepts Medicare and Medicaid and stands as part of a Continuing Care Retirement Community, offering different types of housing and services as people's needs change over time, with rooms for both short-term rehab and longer stays for folks who can't live independently anymore. Nursing care includes medication help, bathing and dressing support, and staff keep close watch with a 24-hour call system, handling medical cases like post-hospital recovery, heart issues, and stroke rehab, and specialized therapies for orthopedics, cancer, and lung diseases. There's also a subacute transitional care unit for more complex recovery, and the rehab gym has modern equipment plus an ADL suite to help with day-to-day skills.

    All care is backed by a team approach, with nurses and therapists meeting frequently to update care plans, and the therapy offered covers physical, speech, occupational, and respiratory needs. Viera Health has partnerships with nearby Flagler Hospital to access more medical services and keeps the atmosphere homelike, with natural light and comfortable furniture, so things don't feel cold or "institutional." The state and the Agency for Healthcare Administration watch over the facility's quality and they post regular inspection reports. It does have a 5-star rating from the Center for Medicare and Medicaid Services, but there have been some citations and deficiencies, including issues with infection control, dialysis care, and maintaining records-16 total deficiencies in past reports-plus a nurse turnover of about 40.8% and an average nurse time of about 3.72 hours per resident per day, so care can vary. With 114 certified beds and an average of 107 residents per day, the center offers both private and semi-private suites, aiming for personal comfort in a setting made for recovery, with staff trained to offer patience and kindness during difficult times. The building stays up to date, features a beauty and barber service, and supports folks in connecting and socializing every day, while addressing each person's complex medical and emotional needs, though no place covers everything perfectly and there are some areas that could be better, but folks say the atmosphere is warm and the staff friendly.

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