Rehabilitation Center Of The Palm Beaches

    301 Northpointe Parkway, West Palm Beach, FL, 33407
    2.4 · 14 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Severe neglect and unsafe care

    I strongly warn others - my loved one experienced neglect and very poor care at this facility. Aides were untrained or uncaring, staff were short-staffed and distracted by phones, waits were long and patients screamed for help; nurses often missed vitals/meds, the case manager and administration were unresponsive or invisible. Meals were served at unsafe temperatures, dietary needs ignored (choking risk, dehydration, UTIs), rehab was inadequate, and rooms were dirty with pests, broken furniture and no consistent security or equipment - an AC outage left residents overheated. A few therapists and some staff were wonderful and went above and beyond, and parts of the building looked clean, but that does not make up for dangerous medical neglect and aggressive billing. Avoid this location.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.36 · 14 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.2
    • Staff

      2.2
    • Meals

      1.6
    • Amenities

      1.8
    • Value

      1.0

    Location

    Map showing location of Rehabilitation Center Of The Palm Beaches

    About Rehabilitation Center Of The Palm Beaches

    Rehabilitation Center Of The Palm Beaches is a Skilled Nursing Facility in Florida that's owned by Florida Institute for Long Term Care, LLC, and it has 109 beds for resident care, including 99 beds for skilled nursing. The staff includes registered nurses, licensed practical nurses, and certified nursing assistants, and they provide skilled nursing services, general nursing, wound care, IV therapy, as well as rehabilitation services like physical, occupational, speech, and respiratory therapies. The center also has nursing rehabilitation services, restorative programs, palliative care, and hospice services, so residents can get short-term or long-term care depending on their needs, and there are outpatient rehab services too. They have care plans and therapy plans tailored for each resident, with a team of experienced professionals aiming to improve quality of life, provide support and compassion, and keep the environment home-like, with three meals a day plus snacks, social activities, nutritional care, housekeeping, and laundry.

    They offer specialized support for people with dementia-related disorders, and the care team works to provide supervision for residents who need help during meals, especially for those at risk of choking. There's also psychology and mental illness therapy, as well as podiatry and emergency medical care. The center says it's committed to values like communication, dignity, empathy, respect, and integrity, but there have been several inspections and reports that found problems too. Deficiencies have been noted in medical assessment, nutritional care, supervision during meals, and staff attention to residents' medical issues like allergic rashes or skin conditions that weren't always reassessed or treated quickly, and residents have reported verbal abuse from staff. Lawsuits have alleged nursing home abuse, neglect, wrongful death, and misconduct, and inspection reports document that LPNs spend about 19 minutes per resident per day.

    Besides all that, the Rehabilitation Center Of The Palm Beaches has features and amenities meant to support patient recovery, like therapy equipment and activity programs, with both post-acute and restorative care available. The service runs 24/7, though main office hours are Monday to Friday, 8 am to 5 pm. The facility accepts patients who need IV therapy or more complex skilled nursing, and keeps a focus on providing individualized care with an interdisciplinary team, but it's important to look closely at their inspection history before making choices about care.

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