West Suburban Nursing and Rehabilitation Center

    311 Edgewater Drive, Bloomingdale, IL, 60108
    2.2 · 16 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Terrible communication and neglectful care

    I would not recommend West Suburban. My family experienced terrible communication (phones unanswered, long call-light waits), rude/unhelpful staff, and chronic understaffing. Care plans were ignored-meds and therapy missed, residents left in urine for days, no showers, bedsores and repeated hospitalizations for infection. A few staff were caring (Allison, Michelle, Peter, AJ, David), but overall hygiene and care were deplorable and neglectful.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.19 · 16 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.4
    • Meals

      1.5
    • Amenities

      2.0
    • Value

      2.2

    Location

    Map showing location of West Suburban Nursing and Rehabilitation Center

    About West Suburban Nursing and Rehabilitation Center

    West Suburban Nursing & Rehab Center is a well-established care facility that provides a wide range of services for individuals in need of nursing and rehabilitation assistance. With a professional staff dedicated to meeting the needs of every resident, the center offers personalized care plans tailored to each individual's specific requirements. The facility is designed to create a comfortable and supportive environment for residents to thrive and receive the care they need to improve their overall well-being.

    The center offers a variety of healthcare services, including skilled nursing care, rehabilitation therapy, and specialized programs for seniors with memory-related conditions. The staff at West Suburban Nursing & Rehab Center is committed to promoting the independence and dignity of each resident while ensuring that they receive the highest quality of care possible. The facility is equipped with advanced medical equipment and amenities to support the physical and emotional health of every individual who calls it home.

    At West Suburban Nursing & Rehab Center, residents can expect to receive compassionate care from a team of experienced healthcare professionals who are dedicated to helping them achieve their wellness goals. The facility's holistic approach to care focuses on addressing the unique needs of each individual and providing a supportive environment for them to thrive. Whether a resident requires short-term rehabilitation services or long-term skilled nursing care, the center is committed to providing them with the highest level of care and support to help them live their best quality of life.

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