Uptown Care and Rehab Center

    4920 North Kenmore Avenue, Chicago, IL, 60640
    3.3 · 4 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Nice location but inconsistent care

    I liked the neighborhood location, usable outdoor space, plenty of activities, and felt the place was generally safe. Cleanliness was inconsistent - often very clean and odor-free, but there were serious lapses (weekend-only cleaning, smells, and an incident of a resident left in urine). Staff were friendly and responsive, but nursing felt agency-like and changed frequently. The rehab program was poor, so I wouldn't trust them for rehab-to-home needs.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.25 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      3.3
    • Meals

      3.3
    • Amenities

      4.0
    • Value

      3.3

    Location

    Map showing location of Uptown Care and Rehab Center

    About Uptown Care and Rehab Center

    Uptown Care and Rehab Center sits in Chicago's historic Uptown neighborhood and is part of the Everest Care Group, and you'll find it offers round-the-clock skilled nursing for people who need complex medical care, which might be for wound treatment, dialysis for kidney disease, or help with breathing conditions like COPD, and this care happens right onsite, so folks don't have to go far from their own rooms for treatments, and that's something families appreciate. The center also has a full rehabilitation program called Uptown Care and Rehab Center, with staff focused on helping people recover after surgery, injury, or sickness through physical, speech, occupational, or even restorative therapies, and they pay attention to each person's needs, making sure care plans fit right. There's also a strong focus on mental health here, with group and individual therapy sessions and support for addiction, plus medication-assisted treatments, and you'll find both outpatient and residential options for those on different recovery paths. The place is known for its holistic approach, trying to look after physical, mental, social, and even spiritual needs, and they do this with activities and therapies planned for what residents like and can handle. Dialysis, including both hemodialysis and peritoneal dialysis, happens inside the center too, which really helps people with kidney problems stay comfortable, and the staff here is trained to help through all kinds of recovery situations, always encouraging independence where possible. Long-term care is available, and the center supports families with resources about care decisions and insurance, aiming to ease some of the worries that come with these choices, and the building is open all day, every day. Uptown Care and Rehab Center also offers wound care specialists for tough-to-treat wounds, and nearby, they're linked with Mid America HealthCare and Dialysis services, giving another layer of medical support if needed, and you'll often hear that folks feel welcome and included since the staff and leaders visit often, paying real attention to what people need, so that's one reason the place has become a steady part of the local community, and while you might notice its rating of 3.2 from 29 reviews, folks tend to find that the team is friendly, approachable, and ready to help.

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