Zahav of Des Plaines

    9300 Ballard Road, Des Plaines, IL, 60016
    2.0 · 5 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Nice appearance hides dangerous neglect

    I was warmly welcomed and the grounds and lobby look nice, but that first impression hides serious problems. The place is short-staffed; staff can be rude, hard to understand, and seem there for a paycheck - call lights and care were often slow, leading to ER visits and delays in treatment. Inside it smelled bad, meal monitoring was inadequate, and I witnessed neglected care that ended with my mother's death despite the tidy appearance. Their rehab program did help someone walk again and recovery was fast, but I wouldn't trust this facility with a loved one long-term.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.00 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      2.8
    • Meals

      1.0
    • Amenities

      4.0
    • Value

      2.0

    Location

    Map showing location of Zahav of Des Plaines

    About Zahav of Des Plaines

    Zahav of Des Plaines sits on Ballard Road and holds a calm, inviting atmosphere that works well for people needing various kinds of care as they age, and you'll notice the place has different areas that feel like a small town with comfortable nooks and welcoming gardens where folks can sit, talk, or take in the day. The building is known for handling many needs, from independent living, adult care home, and assisted living, to skilled nursing, short-term rehab between hospital and home, memory care, and services for those who need complicated care like wound management, ventilator support, sub acute or cardiac rehabilitation, diabetic injections, or in-house dialysis. The staff help with daily care like bathing, dressing, toileting, grooming, laundry, and making sure everyone gets the right medications, including shots for diabetes, and offer support for both long-term care and shorter stays through respite care or hospice. People can join worship services, take part in cards or games, work on arts and crafts in the dedicated room, or go on social outings. Meals are served restaurant-style, with the culinary team preparing nutritious dishes that fit each person's dietary needs, and the beautifully kept gardens and common rooms make socializing easy and pleasant. The place runs several wellness programs, has therapy and rehab services right there, and supports special needs while offering home health, hospice, and referrals if extra help is wanted. As a member of CHUG™, Zahav of Des Plaines works with a bigger group focused on urgent healthcare. The support team handles questions and helps solve any issues with getting access to services, and the information platform lets people look at care options and what's available, so there's a sense of guidance along the whole care journey. The design, amenities, and support aim to help residents feel comfortable and connected, no matter what stage of life they're at or what kind of care is needed.

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