Alden Long Grove Rehab & Healthcare Center

    2308 Old Hicks Road, Long Grove, IL, 60047
    2.8 · 17 reviews
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Excellent therapy but inconsistent management

    I had a mixed experience. Many nurses, CNAs and therapists were caring, professional and helpful - therapy was excellent and I was able to go home after a month - and the facility has private rooms, daily activities and a pleasant outdoor area. However I also witnessed serious problems: missed medications and appointments, poor communication from administration, lost belongings, hygiene neglect and safety incidents (falls, delayed post-fall care). Food and amenities were hit-or-miss, and some units felt overcrowded and understaffed. I'd recommend touring the specific unit - rehab can be great, but consistency and management are unreliable.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.76 · 17 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      2.9
    • Meals

      2.9
    • Amenities

      2.9
    • Value

      2.8

    Location

    Map showing location of Alden Long Grove Rehab & Healthcare Center

    About Alden Long Grove Rehab & Healthcare Center

    Alden Long Grove Rehab & Healthcare Center sits in Long Grove, Illinois, and offers a wide range of health services and living options for seniors and others who need care. The place has a warm staff of nurses, certified nursing assistants, and therapy professionals who focus on caring for each resident. People can get skilled nursing care around the clock, with physical therapy six days a week and occupational therapy five days a week, as well as speech therapy. There's a dedicated activities staff making sure residents always know about the day's events by handing out daily event lists, and the activities give chances for social, physical, mental, and emotional engagement, with an emphasis on joining in with the community.

    Rooms come with private bathrooms and televisions, and some residents enjoy luxurious accommodations that are designed to help them recover and feel comfortable. People seem to have good things to say in their reviews. Helpful, kind, and joyful staff encourage a friendly atmosphere. Meals are nutritious and made from quality ingredients, with dining options similar to a restaurant. There are amenities like close transportation and parking. Those looking for independent living can find hassle-free options suited for healthy, active seniors, while those needing more help can access assisted living, memory care for Alzheimer's and dementia, or support with daily activities like bathing, dressing, and medication.

    The center has a large number of certified beds-246 total-that take both Medicare and Medicaid, and offers short-term stays, longer care, respite stays, end-of-life or hospice care, and wound care. It provides specialized programs like MedicallyComplexProâ„¢ for complicated recoveries, PulmonaryPro for lung rehabilitation, NeuroStrokePro for stroke recovery, CardioPro for heart care, and OrthopedicPro for help after joint surgeries. Residents have access to pharmaceutical, laboratory, radiology, IV therapy, vital signs monitoring, and therapy services. There's a focus on helping people restore independence and function, though the center falls below average on some nursing staff hours and staffing ratings, with 14 health citations noted in the latest inspection and a federal penalty issued in 2015.

    Resident safety and health outcomes show some strengths, including low depression and injury rates, but flu shot rates are lower than the averages, and more than half of long-stay, low-risk residents experience loss of bowel or bladder control. Fewer short-stay residents move around better after their stay compared to other places. The center does provide services for people whose needs can't be met at home or in regular assisted living. The staff speak mostly English, with some also fluent in other languages, and there is currently a resident council but no combined resident and family council. The ownership is for-profit and part of The Alden Network. There's both skilled nursing and rehabilitation care, with clinical reporting to CMS and an overall average quality rating, but it's not part of a Continuing Care Retirement Community and is not accepting new patients at this time. The full website for Alden Long Grove Rehab & Healthcare Center is www.aldenlonggrove.com.

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