Alden Estates of Naperville

    1525 Oxford Lane, Naperville, IL, 60565
    2.6 · 29 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Good staff persistent neglect unsafe

    I want to be clear: some nurses and aides were kind, hardworking and the food and grounds felt almost hotel-like, but my overall experience was mixed and alarming. Chronic understaffing and poor oversight meant long waits for bathroom help, unanswered call lights, dirty rooms/soiled linens and a persistent urine smell. Worse, I saw medication errors, antibiotics given without proper doctor oversight (and an allergic reaction treated poorly), catheter neglect leading to infection, hospital readmissions and even death. Communication, billing and administration were unreliable - great individual caregivers couldn't overcome systemic neglect, so I cannot recommend this place.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.62 · 29 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.7
    • Meals

      3.0
    • Amenities

      2.1
    • Value

      1.7

    Location

    Map showing location of Alden Estates of Naperville

    About Alden Estates of Naperville

    Alden Estates of Naperville is dedicated to providing a holistic approach to quality care and services for its residents. With a focus on innovative therapies, the community is designed to help individuals recover and return home as quickly and safely as possible. The environment at Alden Estates of Naperville combines therapeutic treatments recognized throughout the industry with an array of luxurious accommodations that create a warm, inviting space conducive to healing and relaxation.

    The exclusive rehabilitation programs at Alden Estates of Naperville achieve noticeable results for those seeking to regain their strength, mobility, and independence. State-of-the-art therapy services are tailored to fit the unique needs of each resident, ensuring a customized path to recovery. Whether engaging in physical therapy exercises with professional staff or participating in fitness classes that encourage active lifestyles, residents benefit from a robust support system in a modern setting. Special attention is given to creating an atmosphere that indulges the senses, with amenities designed to both comfort and motivate.

    Luxurious surroundings set Alden Estates of Naperville apart, fostering a sense of tranquility and well-being that is important for recovery. Residents can enjoy beautiful, well-appointed spaces that make their stay comfortable and uplifting. Dining is an essential part of the experience, with nutritious meals served that are as visually appealing as they are delicious. Carefully crafted menus accommodate diverse dietary needs, ensuring that every meal supports health and healing, while also providing moments of enjoyment and social connection.

    The social and recreational offerings at Alden Estates of Naperville further enhance the community experience. Residents can build friendships during activities such as cooking demonstrations or join card games with new acquaintances. The engagement with skilled staff, therapy animals, and a supportive community atmosphere provides encouragement throughout the rehabilitation process. Each aspect of life at Alden Estates of Naperville is designed to support the physical, emotional, and social well-being of every individual, making it a place where recovery and rejuvenation go hand in hand.

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