Arista Healthcare

    1136 North Mill Street, Naperville, IL, 60563
    3.1 · 8 reviews
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Compassionate care but unsafe staffing

    I lived here - the location, parking, outdoor space and cleanliness are excellent, and the PT/OT team plus many nurses were compassionate and kept family informed. The building is older and dark with small rooms and common areas, meals were below average, and activities were okay. My biggest concerns were chronic understaffing, high turnover and inconsistent/inattentive aides (including safety incidents, theft and coercive admin behavior) that undermined my confidence in the overall quality of care. Overall some staff were loving and dignified in end-of-life care, but I'd be cautious because of the safety and staffing issues.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.13 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.0
    • Meals

      2.5
    • Amenities

      3.7
    • Value

      1.0

    Location

    Map showing location of Arista Healthcare

    About Arista Healthcare

    Arista Healthcare is a large nursing facility located in Naperville, Illinois, offering both short-term rehabilitation and long-term care for older adults and those requiring extended medical support. The center features 153 beds within a for-profit model and is structured as an LLC. Residents at the facility can benefit from both Medicare and Medicaid coverage, ensuring access to a range of care options depending on their financial and health needs.

    Within its array of services, Arista Healthcare strives to support patients recuperating from a hospital stay, such as after a stroke, heart attack, infection, or accidental injury. Approximately 58.6% of residents undergoing short-term rehabilitation have been able to return home after discharge, reflecting the center’s focus on enabling recovery and independence when possible. The rate of falls resulting in major injuries remains low, and just under 6% of short-term residents experience infections serious enough to require hospitalization. Emergency room visits during short-term stays occur at a rate of 6.4%, and the center maintains an average of 3 hours and 20 minutes of nurse staffing per resident per day, aiming to provide hands-on attention for each individual.

    In terms of long-term care, Arista Healthcare is prepared to assist residents with both medical and daily living needs, such as medication management, help with bathing, dressing, and eating. About 89% of long-term residents maintain their ability to perform essential self-care activities, reflecting the facility’s support for autonomy and function in daily life. The facility reports a very high flu vaccination rate, with 100% of current residents receiving the annual vaccine. However, there have been notes of inconsistency between weekend and weekday staffing.

    Routine inspections at Arista Healthcare assess essential aspects of safety, such as food preparation, accident hazards, medication management, and nutrition standards. Past reviews have highlighted areas needing occasional improvement, like ensuring menus are prepared and reviewed by a dietician, medications are correctly labeled, and hazardous areas are minimized. The most recent inspection cycle also considered the facility’s storage and labeling of controlled drugs, as well as overall pressure ulcer care. Notably, there have been no fines or payment denials in the past three years.

    Arista Healthcare is not part of a continuing care retirement community, focusing instead on its core mission of skilled nursing and rehabilitation. The center is dedicated to meeting the needs of its residents, with specific attention given to those requiring assistance with daily living and those in need of recuperative support after hospitalization. Its sustained attention to staffing, health, and safety practices aims to provide a secure environment where residents can achieve the best possible quality of life during their stay.

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