Aliya of Palos Park

    12220 South Will Cook Road, Palos Park, IL, 60464
    4.2 · 12 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Welcoming community, inconsistent nursing care

    I like the welcoming, immaculate grounds, chapel with daily Mass, active calendar (ice cream socials, bingo, PT gym) and generally courteous, attentive staff - rooms are a decent size (often shared) and the facility feels clean and well-maintained. That said, care is inconsistent: some nurses are unresponsive, supervision and management can be lacking, safety and timely help have been concerns, and the food is mediocre. I'd consider it for the warm, faith-based community and nice environment but only after asking specific questions about nursing coverage and oversight.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.17 · 12 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.2
    • Meals

      2.8
    • Amenities

      4.3
    • Value

      2.0

    Location

    Map showing location of Aliya of Palos Park

    About Aliya of Palos Park

    Aliya of Palos Park sits at 12220 South Will Cook Road in Palos Park, Illinois, serving adults who need skilled nursing care after an illness, surgery, or hospital stay, or for those needing long-term care because they need daily help. The building has 129 certified beds and usually cares for about 114 residents each day, offering both private and semi-private rooms, with cable TV, kitchenettes, Wi-Fi, air conditioning, telephones, and private bathrooms. Residents can enjoy walking paths, a garden, flowering trees, and outdoor gathering spots, plus a fitness room, a library, game and activity rooms, a theater, movie nights, arts and music rooms, and a beauty shop. The dining area serves meals all day prepared by a professional chef, with options for allergies, special diets, and a menu friendly to many health needs.

    Aliya of Palos Park has staff who speak English and provide help with activities like bathing, dressing, moving around, taking medication, and other daily needs, whether someone walks or uses a wheelchair. The care team includes skilled nursing staff and therapy teams who help each person recover and get stronger, using care plans based on individual needs and goals, which can mean short-term rehab or longer stays. The facility offers memory care and specialized programs for people who are frail or need extra supervision. There's a 24-hour call system, 24/7 supervision, and nurse support available between 12 and 16 hours a day. The nurse staffing level is about 3.15 hours per resident per day, though nurse turnover sits around 53.6%, which means staffing is sometimes a challenge.

    Community services include laundry, housekeeping, move-in help, and a concierge who helps answer questions or requests. Transportation and parking are available, and residents can join community-sponsored activities or participate in resident and family councils, which discuss and address ways to improve life and care at Aliya of Palos Park. The facility belongs to a Continuing Care Retirement Community, so it can provide several levels of care on one campus.

    Aliya of Palos Park accepts both Medicare and Medicaid and is owned by a for-profit Limited Liability Company called Aliya Healthcare. Policies are in place for infection control, accident safety, and to make sure residents get care based on their wishes and doctor's orders. There are some past inspection reports noting deficiencies, including some for quality of care, which suggests areas for ongoing attention. Staff try to make people feel comfortable and cared for during their stay, keeping the place feeling close to home, with services and amenities that support recovery and day-to-day living.

    People often ask...

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