Alden Debes Rehabilitation & Health Care Center

    550 South Mulford Road, Rockford, IL, 61108
    2.4 · 19 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Kind staff systemic failures neglect

    I had a very mixed experience. The CNAs, dining staff and therapy team were kind, attentive and the facility is very clean, accessible and not fancy but functional. However, administration and corporate were dismissive, communication was poor, concerns were deflected and there was no accountability. My mom went days without a shower, meds were found under her bedding, call lights were ignored, and wounds from edema were poorly managed. She was discharged with no wound-care supplies or plan and was readmitted with BP 90/40, blood sugar 425, a bladder infection and new bedsores. Rooms are small and shared, food was often cold and low-sodium requests ignored, staffing shortages left residents neglected, and there were pest and safety concerns. Bottom line: wonderful frontline staff, but systemic failures in nursing, communication and administration - I would not send a loved one here.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.37 · 19 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.7
    • Staff

      2.1
    • Meals

      2.0
    • Amenities

      2.5
    • Value

      1.0

    Location

    Map showing location of Alden Debes Rehabilitation & Health Care Center

    About Alden Debes Rehabilitation & Health Care Center

    Alden Debes Rehabilitation & Health Care Center sits at 550 S Mulford Rd in Rockford, Illinois, and is known as a senior living and rehabilitation center. The community welcomes all, with federal protections for LGBTQ individuals, so everyone's background and income source are respected. There's skilled nursing care 24 hours a day, with both short-term and long-term stays available, and the staff focuses on each person's own health needs, whether recovering from surgery or managing ongoing conditions. Many seniors come here for special post-acute recovery help, getting support to go home safely and quickly through programs like OrthopedicPro™ for hip and knee surgery, CardioPro™ for heart health, PulmonaryPro™ for lung care, and NeuroStrokePro™ for stroke and brain injury recovery, and there's also MedicallyComplexPro™ for those needing extra medical attention.

    The facility delivers on-site dialysis in private treatment settings, which can help people who need this type of care without leaving the building, and there's behavioral health support as well for people who need extra mental health help. Meals get careful attention here, with chefs and meal planners working on nutritious options, and the restaurant dining option makes mealtimes more enjoyable, with food that people actually look forward to.

    Alden Debes has earned awards like Best of Senior Living and Best Meals and Dining, with residents and families often praising the friendly environment in their reviews, and it's recognized for keeping people socially, mentally, and physically active with different activities every day. The therapies go beyond just physical recovery-these are designed so people can feel well each day, and specialized care is always based on what each person needs most. The center supports both short-term recovery and long-term care, and is equipped for those with medically complex conditions. Luxurious accommodations and five-star amenities add comfort to daily life, and while specific details about apartment utilities, floors, accessibility, exterior features, and parking aren't listed, Alden Debes focuses on care and support.

    The community isn't being sold or rented right now-it's off the market. While some facility features aren't detailed, Alden Debes Rehabilitation & Health Care Center is noted for its high standard of post-acute care and recovery, and it stays committed to helping older adults live well during their stay.

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