Alden North Shore Rehab & Health Care Center

    5050 West Touhy Avenue, Skokie, IL, 60077
    2.2 · 6 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Pleasant facility, poor care, dangerous

    I appreciated the bright, newer facility, cheerful social atmosphere, clean rooms and some genuinely friendly, caring staff and activities (arts, singing, movies). But the admission was a nightmare-antiquated, unprepared room, a malfunctioning wheelchair, abrupt staff and an upstairs staffing shortage. Therapy and assessments were often missing or minimal, meds and follow-up were not handled, and poor communication/doctor inaction led to preventable rehospitalizations (edema, pneumonia, skin infection) and a horrible incident that nearly killed my father. Food started out great but became repetitive and even unsafe (undercooked chicken); there were no vegetarian meals so my husband had to bring food. Staff are mostly nice but clearly overwhelmed; despite the pleasant facility, I would not recommend sending a loved one here.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.17 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.8
    • Staff

      1.8
    • Meals

      2.5
    • Amenities

      3.0
    • Value

      1.0

    Location

    Map showing location of Alden North Shore Rehab & Health Care Center

    About Alden North Shore Rehab & Health Care Center

    Alden North Shore Rehab & Health Care Center sits in Lincolnwood, Illinois, and is owned by a for-profit corporation under The Alden Network, and while some sources say Skokie, the facility location is generally listed as Lincolnwood, and the community accepts both Medicare and Medicaid for payment, which can help families pay for the care if they're eligible. The building holds up to 93 residents and offers both studio and semi-private or shared room layouts, so people can choose what fits best for them or their budget, and the facility provides skilled nursing and long-term nursing home care for people with serious illnesses or injuries, including those who need help with bathing, dressing, or moving around. There's a big focus on health care, so you'll find 24-hour nursing supervision, medication management, and assistance with everyday tasks, and they've got a 24-hour call system for emergencies and needs at any time of the day or night.

    If somebody needs physical therapy, occupational therapy, or speech therapy after an illness, surgery, or injury, this place does offer both short-term rehab and post-acute care, and there are a bunch of specialized programs too, with brand names like OrthopedicPro™, CardioPro™, PulmonaryPro™, and NeuroStrokePro™ for people recovering from hip or knee surgery, heart trouble, lung issues, or a stroke. More complex treatments like IV therapy, tube feeding, dialysis assistance, and ostomy care are available as well, so it's set up to handle a wide range of medical needs, and all those services aim to restore as much independence as possible.

    For people who want more than just medical care, the facility has a library, a game room, a movie theater, arts and fitness rooms, plus wellness and spa areas to help residents spend time in ways that feel good, and if the weather's nice, there are outdoor walking paths and common areas where folks can get some fresh air. Meals are served restaurant style, which gives people some choice and a chance to enjoy eating together, and the center calls their set of services and accommodations "luxurious," but what you see is a well-kept environment with plenty of things to do.

    While Alden North Shore Rehab & Health Care Center holds a 5-star CMS rating for nursing home care, the average user rating is 6.6 out of 10, putting it as the 9th highest rated out of 9 communities in its city, so it's important to look at both those numbers to understand the experience inside. Because it's a for-profit, corporate-owned facility, business management and care philosophy will follow that model, but the team tries to focus on safety, well-being, and preventing harm, and they're involved with efforts to address elder neglect and abuse issues. The community is set up for people who need caregiving and rehab services, whether for a short time after something serious or for a longer stay, and the mix of support, therapy, and activities draws people who want medical oversight with daily assistance in a place that's neither too grand nor too plain.

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