South Holland Manor Health & Rehab

    2145 East 170Th Street, South Holland, IL, 60473
    2.1 · 7 reviews
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Neglectful care and chaotic administration

    I experienced chronic understaffing and inconsistent, often uncaring care - 1-2 compassionate CNAs aside, wound care was inadequate (pressure wound only treated weekly), catheter care neglected, bed without rails led to falls, and PT was not engaged. Administrative and billing were chaotic: insurance processing errors, unexpected large charges, unclear equipment fees, and missing cash. The facility needs a serious revamp - poor cleanliness, gravel in hallways, antiquated paper sign-in, delayed linens/bathing, and residents not helped to eat. Issues were fixed only after major complaints; I cannot recommend this place.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.14 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      2.0
    • Meals

      2.0
    • Amenities

      1.0
    • Value

      1.0

    Location

    Map showing location of South Holland Manor Health & Rehab

    About South Holland Manor Health & Rehab

    South Holland Manor Health & Rehab Center sits on East 170th Street in South Holland, Illinois, and is a for-profit facility with 96 certified beds out of 216 available, owned by a Limited Liability Company, and accepts both Medicare and Medicaid to help pay for care. The building is skilled at taking care of people with serious medical needs, and they offer skilled nursing services day and night, always having a 24-hour call system so someone can get help quickly, and nursing care staff are there for at least 12-16 hours a day to help, whether someone needs help with medication, getting dressed, bathing, moving around, or just daily things you can't do on your own anymore. The staff focuses on giving each resident a care plan that fits their needs, whether it's rehabilitation to help get stronger, memory care for those with memory loss, or help during short-term stays for those who need respite care after being in the hospital, and there's a team of clinical and therapy professionals who know how to work with all sorts of health problems, all of them trained and taking part in ongoing training, and always working toward teamwork and listening to what each resident needs, which helps everybody feel supported. Rooms come with air conditioning, private bathrooms, cable TV, kitchenettes, a furnished space, wi-fi, and a telephone, so you've got some of the comforts people expect, and there's a choice of meal options each day in the community dining room, with menus that can handle special diets, restaurant-style dining, and allergy-sensitive foods. South Holland Manor has options for getting around, including transportation services and parking for residents, and they make it easier to keep up with daily life by offering housekeeping, laundry and dry cleaning, and move-in help, and even a concierge to answer questions. For something to do, they've got programs every day-things like movie nights, outdoor walking paths, a garden, arts room, library, music programs, fitness room and programs, and even a game room. Residents can run some of their own activities, and there are always chances to socialize or relax outside in the common areas or take part in outdoor programs when the weather's nice. Memory care is available in a secure and supportive environment, helping those with dementia or memory loss feel less anxious and more engaged in everyday life, and the center goes through Joint Commission Accreditation, aiming to meet high standards for healthcare and services for those who live there. The staff, described as compassionate, take pride in keeping the place clean and safe, greeting visitors warmly at the front desk, and doing all they can to make everyone, staff and residents alike, feel like they belong. South Holland Manor uses social media, including a Facebook presence, for digital communication, and tries to keep up with the times while focusing on care in a way that's both personal and professional. The facility provides a range of services to support people through different life changes and transitions, always trying to make things as comfortable and seamless as possible, and it's a place where the staff aims for individualized care, supporting health and comfort for each person who lives in the community.

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