Citadel Care Center-Wilmette

    432 Poplar Drive, Wilmette, IL, 60091
    4.2 · 11 reviews
    • Skilled nursing
    AnonymousCurrent/former resident
    4.0

    Compassionate rehab care with reservations

    I was impressed - the physical therapy (Veerla and team) got me walking and off tubes, and many nurses and aides were compassionate, knowledgeable, and went above and beyond. The small, clean, home-like facility, tidy washrooms, pleasant garden seating and helpful kitchen staff made my stay comfortable. Overall care and communication exceeded my expectations, but staffing was sometimes thin, responses slow, and I did experience inconsistent nurse behavior, a rude head nurse, a urine-soaked return of clothing, and roommate/privacy issues. I'm grateful for the caring staff who knew me and kept family updated; I recommend this rehab with some reservations.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.18 · 11 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.0
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      4.2

    Location

    Map showing location of Citadel Care Center-Wilmette

    About Citadel Care Center-Wilmette

    Citadel Care Center-Wilmette sits on Chicago's North Shore in Wilmette and provides skilled nursing along with therapy and rehabilitation services to people needing long-term care. The facility's care team offers 24-hour nursing, medication management, wound care, and care for people with complex medical needs, and the team supports patients through stroke, cardiac, orthopedic, and pulmonary rehabilitation. There are physical, occupational, and speech therapies, so people can work on regaining strength and independence, and those with memory issues can get Alzheimer's or dementia support. You'll also find specialized services like respiratory therapy, behavioral and psychosocial care, geriatric psychiatry, hospice and palliative care, bariatric care, tracheostomy care, peritoneal dialysis, and in-house dialysis, so patients needing these kinds of services have help right at the center.

    For recovery, Citadel Care Center-Wilmette has therapy programs shaped to fit each person's needs, which includes recreational therapy, and they focus on both health and comfort, offering private, hotel-like rehabilitation suites and kosher menu options. The staff aims to make the place welcoming, clean, and respectful, with attention paid to the well-being of residents, supporting both short respite stays and long-term residents. The center has earned the Skilled Nursing Facility Heart Failure Certification from the American Heart Association and has a history of being recognized as a top nursing home in Chicago. While right now they aren't taking new patients, the current residents benefit from a safe, supportive setting where English-speaking staff provide personalized and integrated care to help people heal, feel secure, and work towards going home when possible.

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