Pinnacle Ridge Nursing & Rehab Center

    400 South Rogers Road, Olathe, KS, 66062
    2.8 · 12 reviews
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Clean facility, troubling inconsistent care

    I found the building very clean and liked the social activities and a few wonderful staff members, especially the social worker, but overall my experience was troubling. Care was inconsistent - I witnessed medication errors, inattentive and sometimes rude nursing staff, and rough handling that sent a loved one to the ER. Food and dietary practices need work, administration can feel obtuse and misleading, and staff turnover hurts stability. Management says improvements are underway, but right now I would be hesitant to trust this place with a loved one.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.83 · 12 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.6
    • Meals

      2.5
    • Amenities

      4.0
    • Value

      2.8

    Location

    Map showing location of Pinnacle Ridge Nursing & Rehab Center

    About Pinnacle Ridge Nursing & Rehab Center

    Pinnacle Ridge Nursing & Rehab Center sits in Olathe, KS and offers care for seniors who need daily assistance, skilled nursing, or rehabilitation after a hospital stay, and people who need long-term support or memory care. The place can handle high-acuity care for folks with lots of health needs, and has services for people with tracheostomies, so families looking for trach care can find help here. The secured memory care unit serves those with Alzheimer's or dementia, with staff around to help and keep things safe. The community belongs to a network of senior facilities in the area, connected with places like The Village at Olathe and Shawnee Hills Senior Living, so moving between levels of care stays easy if someone's needs change, since it's all under one Continuing Care Retirement Community.

    Rooms come both private and semi-private, with their own bathrooms, cable TV, kitchenettes, telephones, air conditioning, and Wi-Fi, and there's furniture for folks who need it. Meals get cooked by professional chefs, using quality ingredients with a focus on nutrition and flavor, and people with food allergies can get special options, with meals served in a restaurant-style dining area all day, though most days there's one or two main meals. Residents also get laundry, housekeeping, and help moving in, which takes a big load off. Assistance with bathing, dressing, getting between bed and chair, and taking medicine is available, and the care team-skilled in nursing and rehab-sticks around for 12 to 16 hours a day, plus there's a 24-hour call system for emergencies. The staff supervises, helps with activities of daily living, manages medication, and sets up personalized treatment plans so nobody gets overlooked.

    Rehab service helps people recover skills or strength when they need to, and for those only visiting for a little while, short-term stays and respite care let caregivers take a break or patients heal up and then go home. The center puts focus on comfort and socializing as much as care, offering spaces like art and activity rooms, a library, movie theater, fitness room, spa, and music programs, along with outdoor walking paths, gardens, and a common outdoor area for fresh air. Residents join in with scheduled daily activities, community events, movie nights, and game nights to help everyone stay active and connected if they want to.

    There's always medical oversight, with nurses and aides giving needed support, and amenities aim to make living there more pleasant, including a spa/sauna, wellness room, and transportation services. Parking is on-site, so visitors or residents with cars won't have any trouble. As a for-profit facility owned by a corporation, Pinnacle Ridge Nursing & Rehab Center tries to keep everything running smoothly, and reviews often mention good staff and care, with families and residents giving it a 9.6 out of 10 average on 145 reviews. The center doesn't promise the moon, but for seniors needing skilled care, memory support, or just some help with daily life, Pinnacle Ridge offers a wide range of services and a comfortable living environment, wrapped up with attention to safety, nutrition, and community.

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