AnonymousLoved one of resident
    1.0

    Dirty smelly rooms unprofessional staff

    I had a horrible experience and would not recommend this facility. My loved one's room smelled strongly of urine and feces, was tiny and musty, and often not cleaned. Staff were inconsistent - a few CNAs were friendly and activities/grounds looked nice, but nurses and management were cold, undertrained, and even broke an admission promise.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    2.25 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.5
    • Meals

      2.3
    • Amenities

      3.0
    • Value

      2.3

    Location

    Map showing location of Evergreen Manor

    About Evergreen Manor

    Evergreen Manor was a senior care facility located in Saco, Maine, providing a range of services tailored toward the needs of elderly residents. The types of care offered at Evergreen Manor included assisted living, memory care, independent living, and nursing home services, positioning the community as a comprehensive option for varying levels of support and medical requirements. This facility placed emphasis on creating an environment structured by routines and familiarity, which offered residents scheduled meals and a selection of entertainment and activities. Residents could enjoy social opportunities such as Bingo in the activity room, fostering a sense of engagement and connection within the community.

    The facility itself was maintained with attention to cleanliness, evident throughout the common areas and resident rooms. The building was older and carried the characteristic musty scent, but housekeeping staff were diligent with their daily responsibilities to ensure a tidy and safe living space. The physical appearance of Evergreen Manor was welcoming, with the exterior landscaped and maintained to convey an inviting atmosphere for both residents and their visitors.

    Evergreen Manor was staffed by a team that included CNAs, med techs, and nurses, with Robin serving as the director. Staff members supported residents in their daily routines, assisting with personal care and responding attentively to resident needs. The care team encouraged resident participation in facility life, promoting a community atmosphere. Medication management and medical support were available to those who needed an increased level of attention or memory care.

    The community maintained a schedule that included not only regular meals but also opportunities for recreation and interaction. Entertainment options, such as games and organized activities, were offered and were designed to cater to the interests of the residents, supporting both cognitive and social wellness. Evergreen Manor's approach emphasized a sense of dignity and independence for its residents, adapting care to each individual's preferences and requirements.

    Though Evergreen Manor is no longer in operation and is not accepting new residents, it served as a resource for families seeking various degrees of senior care in a setting combining structure with programs designed to encourage engagement and well-being.

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