AnonymousLoved one of resident
    1.0

    Clean rooms but neglectful care

    I have mixed feelings. The building and rooms were very clean, doctors thorough, activities engaging, and a few staff (Mary especially) were excellent and responsive - rehab/dialysis food was good. But overall care was unacceptable: meals were poor and not renal-friendly, supplements and eating weren't monitored, my loved one lost weight, suffered pressure sores/dehydration, meds were mishandled, belongings were lost/mixed, there was a theft and even mice in a room, and a safety incident left her on the floor. COVID visitation bans and accountability issues made it worse. I cannot recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.38 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.7
    • Meals

      2.3
    • Amenities

      2.0
    • Value

      2.4

    Location

    Map showing location of Courtland

    About Courtland

    Courtland sits at 7920 Scotts Level Road in Baltimore, where people receive care and rehabilitation services, and the doors stay open every day from 6:00 AM to 8:00 PM. Courtland belongs to FutureCare and offers Renalis Kidney Services with on-site dialysis and special renal care, and it works as a Jewish convalescent and nursing home connected with LifeBridge Health and is also part of the MedStar Health system. Courtland supports people needing skilled nursing, long-term care, post-surgical rehab, or respite care, and the staff includes nurse practitioners, doctors, and a physical medicine and rehabilitation doctor known as a physiatrist, all dedicated to helping people recover and stay healthy. There's no age limit for who can stay, so people of all ages needing care come through the doors, and the setup is ADA accessible so people with different abilities can get around with ease.

    The building holds modern equipment, and the VitalStrong program means people get personalized therapy-physical, occupational, and speech therapy-to help them get their strength back, while intravenous therapy, enteral feeding, and IV therapy with bedside PICC line placement are available when the medical situation asks for it. The therapy programs carry their own names, like HeartStrong for cardiac rehab, WalkStrong for orthopedic rehab, BreatheStrong for pulmonary rehab, STANDStrong for stroke rehab, and CAMPStrong for special amputee care, and there are pulmonary and cardiac rehab services along with standard post-surgical support.

    Staff at Courtland help with psychiatric services, ophthalmology, podiatry, pharmacy, laboratory, and radiology needs, and people get restorative nursing care, respiratory therapy including help with ventilators, plus dietary and nutritional services to help with special diets-and laundry, laboratory, and pharmacy services happen on site. Recreational therapy and social work help people stay active and engaged, and there's also case management for transition planning. Visitors can spend time in the outdoor sunroom, which has art, tables, and chairs; when guests need to use the bathroom, they get a restroom key at the front desk.

    Courtland serves areas all around Maryland, with locations in Baltimore, Arnold, Clinton, and Landover, and everything from skilled nursing to rehab is available every day, 24 hours if needed, for those who need a longer stay to heal, recover, or get steady support for kidney, heart, or lung health.

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