Future Care Charles Village

    2327 North Charles Street, Baltimore, MD, 21218
    3.6 · 5 reviews
    • Skilled nursing
    AnonymousCurrent/former resident
    4.0

    Good care, understaffed and outdated

    I would recommend this place overall - the staff and therapy (PT Ursula stood out) are excellent, housekeeping keeps rooms very clean, and activities and concerts are engaging. That said, staffing feels insufficient and sometimes unfriendly, which leads to slow dining at events, delayed pain meds and occasional neglected care. The building and some rooms feel antiquated (I noticed urine odor in one area) and meals are institutional with good and bad days - the facility needs remodeling and better staffing.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.60 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.6
    • Meals

      2.5
    • Amenities

      3.0
    • Value

      3.6

    Location

    Map showing location of Future Care Charles Village

    About Future Care Charles Village

    Future Care Charles Village sits in a historical North Baltimore neighborhood and offers skilled nursing and rehabilitation services in a boutique-style building that folks will find warm and inviting, with features like a marble fireplace, chandelier decor, and an elegant dining room where meals come restaurant-style. This place has 109 certified beds and has run under FutureCare, which is based in Pasadena, Maryland, since 2005. Staff include licensed geriatric nurse practitioners, attending physicians, a chief medical officer, and a team of therapists for physical, occupational, and speech needs, and they're there 24 hours a day, every day, supporting nursing care, diabetes management, and special therapy programs.

    The building's got both private and semiprivate rooms, each with their own temperature controls and scenic city views, and residents can use wireless internet, lounge areas, a large activity room, and a beauty salon and barber services. Future Care Charles Village offers rehabilitation programs like CAMPStrong for amputees, STANDStrong for stroke recovery, HeartStrong for cardiac rehab, BreatheStrong for pulmonary care, and WalkStrong for orthopedic needs, all running alongside regular wound care, IV therapies, ventilator management, pain management, nutrition help, memory care for early memory loss, fall management, and dialysis services. Hospice and palliative care's on-site too, and there's a 0% use of restraints and lower-than-average use of antipsychotic medicine, catheters, and anxiety meds.

    While flu and pneumonia vaccine rates stay high, and short-term residents see more successful discharges, there are a few trouble spots, like higher rates of depression, more residents in pain, and slightly more pressure ulcers than average for long-term care, plus there's ongoing challenges with maintaining healthy weight and independence among some residents. The facility had 15 deficiencies at its last state inspection, with 7 related to quality of care, and Medicare gives it a 3-star overall rating, though its quality measures and RN staffing both scored 4 stars. Residents also experience fewer falls with injury and fewer urinary tract infections compared to many other homes. The home operates as a for-profit location and offers 24-hour care supported by rehabilitation services seven days a week, with amenities like pharmacy, lab, and radiology support right there on-site for residents who need them.

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