Future Care Northpoint

    1046 Old North Point Road, Baltimore, MD, 21224
    3.3 · 32 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Compassionate staff but chronically understaffed

    I have mixed feelings. Many nurses, techs, therapists and the admin were compassionate, professional, and the therapy, activities and themed meals were excellent; the building is often clean and well-maintained. But the facility is chronically understaffed-calls are slow or unanswered, meds/meals are late, rooms can be cramped or sometimes unclean, there have been safety incidents, lost belongings and poor communication. Staff quality is inconsistent (some phenomenal, some rude), and odors/maintenance issues appear on occasion. I'd recommend with caution-visit, meet the team, and check current staffing before deciding.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.28 · 32 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.2
    • Meals

      3.5
    • Amenities

      3.2
    • Value

      2.5

    Location

    Map showing location of Future Care Northpoint

    About Future Care Northpoint

    Future Care Northpoint is a nursing home and skilled nursing facility that sits about 2.2 miles outside the town of Rosedale, Maryland, at 1046 Old North Point Rd, Baltimore. The community holds a 3-star rating from the Centers for Medicare & Medicaid Services and stands as the 78th highest-rated in Baltimore out of 93 options, showing an average rating of 6.2 out of 10, with a licensed capacity for 180 beds and an average of 138 residents. Residents can pick from studio, semi-private, or shared companion rooms, and there are modern private rooms with bathrooms, Wi-Fi, and telephones, along with ADA accessibility for those with disabilities. The staff provides skilled nursing and long-term care, with 3.68 nurse hours per resident per day, lower than the state average, but a nurse turnover rate better than most at 33.6 percent. The facility does have deficiencies noted on state inspections, including infection control and resident rights issues such as not always providing a safe, clean, and comfortable environment, but the harm noted so far has only been potential, not proven.

    Future Care Northpoint provides around-the-clock nursing, assistance with daily living activities, bathing, dressing, medication management, case management, wound care, and IV therapy with bedside PICC line placement. Pharmacy, laboratory, and radiology services are available, and there's a strong focus on both health and emotional support. Specialized services include on-site dialysis through Renalis Kidney Services and support for a variety of health needs, such as the WalkStrong program for orthopedic rehab, HeartStrong for cardiac rehab, BreatheStrong for pulmonary rehab, and STANDStrong for stroke rehab, along with CAMPStrong for amputee management and the VitalStrong program for short-stay rehab. Physical, occupational, and speech therapy is offered, with therapy staff like Jackie and Bradly often mentioned for their effective and compassionate care. Patients in recovery from surgery, strokes, orthopedic injuries, or those needing long-term support find dedicated care tailored to their needs.

    The environment tries to be warm, welcoming, and clean, and the community works hard at supporting social and physical wellness. Residents have access to a beauty salon, library, computer center, cable TV, dining room with restaurant-style meals, a fitness room, and outdoor spaces; activities are planned daily, with both resident-run events and scheduled outings. The staff manages transportation to appointments and social activities, coordinates move-ins, and keeps up regular housekeeping. Mental wellness programs and help with diabetic and restricted diets are provided. Cultural competency training ensures the staff understands diverse needs. Future Care Northpoint remains open all day, every day, serving adults ages 18 and older, and has been managed by Future Care Health and Management Corporation and FC Of Eastpoint since 2007 in affiliation with MedStar Health and Lifebridge Health. The staff, including nurses like Sean and Nicholas, and a team of helpful therapists, work in a place that's not the newest or fanciest but is well-maintained and focused on good, steady care and long-term support for those who need it.

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