Meadow Park Rehabilitation And Healthcare Center

    1525 North Rolling Road, Catonsville, MD, 21228
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Excellent therapy, inconsistent nursing care

    I had a very mixed experience. The rehab team (Kathy, Monica and many therapists) and some nurses, front desk and admin were excellent - therapy was outstanding and the facility is generally clean and updated. However nursing care was inconsistent and often understaffed: long call-button delays, poor communication, missed/late meds, delayed showers/sheets, bedsores, ignored infections, falls and other safety risks were reported. Meals and dining were hit-or-miss, rooms small during renovations, and COVID visitation/handling and some billing/discharge issues were concerning. I appreciate the hardworking therapists and some compassionate staff, but I would be cautious about long-term placement given the serious care and communication lapses.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.30 · 105 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.2
    • Meals

      3.1
    • Amenities

      3.3
    • Value

      2.4

    Location

    Map showing location of Meadow Park Rehabilitation And Healthcare Center

    About Meadow Park Rehabilitation And Healthcare Center

    Meadow Park Rehabilitation And Healthcare Center sits in a convenient spot and is known as a skilled nursing and rehab facility, also called Alterwood Healthcare, and while the building has 120 certified beds, the place tends to have an average of about 115 residents each day, which means it's busy most days, and you'll notice that it's laid out over two stories, with ADA accessible features to help folks get around. It's affiliated with Marquis Health Services and has ties with MedStar Health, while direct ownership comes from Quinto Guardian LLC and Ukr Consulting LLC, and there are also several indirect owners, with all the names listed in lengthy reports, though little is known about how or who manages the day-to-day operations, besides a director of rehabilitation, Diane Heiderman, and staff like Darrah Rock, Kaylin Mackroy, and Rankin.

    People come here for skilled nursing care, subacute rehabilitation, and long-term care, and some are here for respite stays while family members get a break, and you'll find that comprehensive rehab services come through a partnership with Comprehensive Rehab Consultants PLLC, and the place also does home dialysis and is associated with Dialyze Direct's onsite SNF dialysis, especially in Maryland, working towards a treatment environment that focuses on quality of care, always aiming to help folks recover and get home if possible. The center has a focus on post-acute care, with programs like Care Navigation to help patients and a Family Matters Program to support families, and there's also LifeLoop for residents and families to keep in touch easily, and they run cultural competency training for staff, which shows an effort to respect the different backgrounds people have.

    The nursing home inspection reports do show the building has struggled, with 64 recorded deficiencies, two of those tied to infection control, meaning inspectors found it didn't fully meet federal standards for protecting people from infection, and back on August 31, 2022, there were six deficiencies after complaint reports, including issues related to ensuring the building was free of hazards (F0689) and policies meant to prevent abuse, neglect, and theft (F0607 and F0609). Nurse hours per resident per day are about 3.55, a bit below the state average of 3.9, but the nurse turnover rate comes in at 30%, below the state average of 41.5%, which can mean more staff stick around longer than in some other places.

    You'll find the center open 24 hours a day, all week long, with no age restrictions on residents, and since its accreditation as a Skilled Nursing Facility by CMS back in September 2004, it's kept the doors open to people with a range of care needs, from those needing subacute rehabilitative care (including heart failure-certified and cardiopulmonary services) to long-term and personal care. Amenities around the building help with aesthetics and convenience, and renovations for the facility are in the works. The center offers an online "Enroll Now" option, and services cover Medicare, pharmacy benefits, telemedicine, and specialized health plans like Alterwood Advantage Dual Secure and Alterwood Advantage Select, giving residents some choices in coverage and support, plus a portal for both providers and members and help with things like medication therapy management and quality improvement programs. The goal always tends to be giving people care that'll help them feel a bit more at ease, whether they need skilled nursing, rehab, or just a place to rest for a while before going home. All of this happens through a focus on clinical care and a strong rehab team, with ongoing plans for improvements and easy-to-use resources on their website at www.meadowparkrehabhc.com.

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